“Arrived on stated date. Good quality. Easy to construct, just follow the instructions. Effective heater. Great to be able to angle the heat.
Pity the cover still unavailable. Perhaps this could be included and add the cost on if required. Thank you.”
Thank you for your feedback Phil. Customer satisfaction is paramount and we are pleased that you are happy with your Patio Heater and the service we provided.
Thank you for your feedback, George. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
Thank you for your feedback, it is very important to us. We are sorry to hear that your BBQ has arrived damaged. A member of our Customer Service Team will be in contact with you to have this resolved. We apologise for any inconvenience this has caused you.
Thank you for your feedback, Bob. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback, Dave. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback, Gary. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
“Product was in stock and arrived on time. I The heater worked well but unfortunately it was damaged on delivery. I needed to use it that weekend, so had no choice other than to accept the damaged heater”
Thank you for your feedback Howard. Customer satisfaction and providing a good quality service to all our customers is very important to us. One of our Customer Service Team will be in touch to discuss the damage further.
Thank you for your feedback Ruth. Customer satisfaction and providing a good quality service to all our customers is very important to us. We are sorry to hear you had issues with the courier and will ensure to pass your feedback on to them.
Thank you for your feedback, John. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
Thank you for your feedback, Julie. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
“Box was damaged and found a dent in the base, needed it for the weekend and was able to push the dent out. The big bonus was it was £60 cheaper than anywhere else and gave 2-day delivery. This was great and of cause using a Calor bottle as well.”
Thank you for your feedback Mark. Customer satisfaction and providing a good quality service to all our customers is very important to us. We are sorry to hear there was some damage to your order on arrival but glad you were able to resolve the issue easily. We will pass on your feedback and pictures to our courier.
Thank you for your feedback, Sue. Customer satisfaction and providing a good quality service to all our customers is very important to us.
Posted 4 years ago
Thank you for your feedback Sue. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
“I bought this LPG hose kit to connect the oven on our boat, the kit had everything that was needed, although the price was a little high it was still cheaper than buying everything separately. I would recommend this product.”
Thank you for your feedback. We aim to provide all our customers with a good quality service throughout the ordering, dispatch, delivery and after-sales process.
“Delivery of my barbecue was great no hassle, arrived on time and well packed and delivered, after I had built the barbecue I connected calor to purchase a gas bottle (going back to the same company ) we’re I was told they could not sell me one as they aren’t taking on new customers at the moment , GREAT sell me a gas barbecue that I cannot purchase gas for , I will never use again .”
Thank you for your feedback, it is very important to us. The past 12 months have been exceptionally unusual and challenging in relation to maintaining a seamless cylinder supply operation for Calor. With operational restrictions in place during the early stages of the COVID-19 pandemic, followed by a period of unprecedented demand for many of our key cylinder sizes, the resulting impact means that we are not able to deliver at our usual speed and efficiency. We are doing our very best to satisfy demand in these challenging circumstances and provide for all of our customers whilst keeping our colleagues and customers safe. However, it has not always been possible to meet demand and we apologise for any inconvenience this may be causing you. We would like to assure you that we are doing all that we can to restore the cylinder availability and delivery status back to our usual high standards.
With the demand continuing to remain high, we have been working tirelessly to increase the number of cylinders in circulation by introducing extended shifts to refurbish existing cylinders as well as purchasing new cylinders to supplement the existing stock. These efforts will take time to add significant stock into the network – but once they do this will allow us to improve our availability and once again provide you with the service you expect from Calor.
“Calor Appliances had the best price for this bbq ( Char-Broil Gas2Coal 440 4 Burner Hybrid Gas/Charcoal Grill ) anywhere online, by a lot.
Delivery was quick and efficient. Very happy.”
