Thanks so much for sharing your experience with us, Simon. We pride ourselves on offering exceptional customer service and excellent technical knowledge. Thank you for choosing Calor Appliances, and we hope to see you again soon.
Dear Tina, thanks for sharing your feedback and recommendation; We are glad that you are happy with our service as customer satisfaction is paramount to us.
“Item not received made many phone calls and issue still not resolved, all issues are out of my control. The company they us to ship the item is dog s--t and good for f--- all. Dont waste your time buying from this company if you want to receive and use your bbq this year. I purchased the item on a 3 to 5 day delivery it has now been well over a month and item still not received.”
Thank you for your feedback Darren. Customer satisfaction and providing a good quality service to all our customers is very important to us. We have passed your feedback onto our courier and asked them to carry out a full investigation on the delay of your delivery. Apologies again for the delay and any inconvenience caused.
Thank you for your feedback Barrie, it is very important to us. We can see from our records that a member of our Customer Service Team has replied to your email and informed you that a replacement hood has been ordered directly from the manufacturer. We apologise for any inconvenience this has caused you.
Thank you for your feedback Cheryl. Customer satisfaction is paramount, and we are pleased that you are happy with your BBQ and the service we provided.
“Finding it really difficult assembling this bbq. I am nearly 80. I didn’t realise it would be such a major job. When I have bought gas bbqs in the past the main unit has been assembled and it has been a case of fitting the trolley and side tables.”
Thank you for your feedback Linda, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
“The bubble tester looks good quality and was delivered on time,your website is easy to use and good communication as to our orders progress until delivered,many thanks for your professional attitude”
We are so grateful for your 5-star review, Leslie. Thanks for sharing your rating with the community and us. We’re glad you are happy with your purchase, and we hope to see you again soon!
Thank you for your feedback Ross. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
“Calor Appliance are a Awesome company I bought two sets of gas torch burners for my father he couldn't purchase them any where from any shop but Calor Appliance had them stock it was fantastic and the mail order service is first class thank very much.”
Thank you for your feedback Tony. Customer satisfaction and providing a good quality service to all our customers is very important to us. I can see one of our customer service team has been dealing with the issue for you and we will try and resolve it as quickly as possible.
Thank you for your feedback Mike. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback Muhammad. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
“By far the easiest and fastest company I’ve ever used before. I was kept informed about my order until it got delivered. Would highly recommend Calor Appliances. I will definitely be buying from them again”
Thank you for your feedback and your recommendation Catherine, it is very important to us to ensure our customers receive top quality products and excellent service.
