Thank you for your feedback David. Customer satisfaction is paramount, and we are pleased that you are happy with your BBQ and the service we provided.
Thank you for your feedback Anthony. Customer satisfaction is paramount, and we are pleased that you are happy with your product and the service we provided.
Thank you for your feedback Andrew, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback Karl, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
“We wanted a specific barbecue. This was the best price on the net and the customer service and delivery turned out to be excellent too. Highly recommended.”
Thank you for your feedback and your recommendation Geoff, it is very important to us to ensure our customers receive top quality products and excellent service.
Thank you for your feedback Christine. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
Thank you for your feedback Nicholas. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
Thank you for your feedback Charles, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback Adrian. Customer satisfaction is paramount, and we are pleased that you are happy with your product.
The past 12 months have been exceptionally unusual and challenging in relation to maintaining a seamless cylinder supply operation for Calor. With operational restrictions in place during the early stages of the COVID-19 pandemic, followed by a period of unprecedented demand for many of our key cylinder sizes, the resulting impact means that we are not able to deliver at our usual speed and efficiency. We are doing our very best to satisfy demand in these challenging circumstances and provide for all of our customers whilst keeping our colleagues and customers safe. However, it has not always been possible to meet demand and we apologise for any inconvenience this may be causing you. We would like to assure you that we are doing all that we can to restore the cylinder availability and delivery status back to our usual high standards.
With the demand continuing to remain high, we have been working tirelessly to increase the number of cylinders in circulation by introducing extended shifts to refurbish existing cylinders as well as purchasing new cylinders to supplement the existing stock. These efforts will take time to add significant stock into the network – but once they do this will allow us to improve our availability and once again provide you with the service you expect from Calor.
Thank you for your feedback Allison. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
Thank you for your feedback, it is very important to us. We are sorry to hear that your Patio heater has arrived with some manufacturing defects preventing you from assembling it correctly. A member of our Customer Service Team will be in contact with you to get this resolved and we apologise for the inconvenience this has caused you.
Thank you for your feedback. Customer satisfaction is paramount, and we are pleased that you are happy with your BBQ Cover and the service we provided.
