“Absolutely amazing 🥳 lovely and toasty ♨️ would recommend to everyone if thinking of getting one. Thanks again. It's like having a wood burner without the wood.”
Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers are very important to us, including technical support and advice from our Customer Service Team.
“I have had 2 previous heaters from other suppliers and both failed in a short time, this one from Calor is excellent it looks much smarter and works perfectly.”
Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
“I have refused to accept the heater on delivery because, I did contact Calor Gas to cancel the order.
I have emailed the team informing them of the request to cancel. The said it is too late.
I completed the returns form on the 12th January 2024 and sent it to Returns Department.
I have been waiting to receive the refund and dod email Jonathan I Returns Department. This over a week and they have not responded.
Please ask me to complete this review on receipt of my £171.00”
Thank you for your feedback Carol, it is very important to us. We can see that your order had already been dispatched when you requested that we cancel your order. Once an order has been dispatched we are unable to cancel it during transit. As you refused the delivery the parcel had to come back to our Warehouse. Once we received it back a refund was processed.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
“Fire doesn't turn off dfeateats the purpose of have an off mark in the control.u need to turn it off by the gas supply at the back all the time. Most stupid thing iv ever seen or herd of”
Thank you for your feedback. It is very important to us.
All new heaters must be turned off at the source. You turn off the heater by closing off the gas supply at the regulator.
Older heaters used to be turned off with the control panel, but if you leave the regulator open and the control valve in the heater develops a fault, gas would seep into the room.
With all new heaters, you use the control panel to turn the heater to its minimum setting, then close off the supply from the regulator to turn the heater off.
