Thank you for your feedback Paul , it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
“Great service and very good communication as I was concerned I wouldn't be in when the gas hob was being delivered. They sorted it. The hob is superb. I use it for an outdoor community cooking club where a group of us make a meal for others in the community. It's an excellent piece of kit.”
Thank you for your feedback Fatma, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
“High quality products and excellent service.
I ordered a number of items and unfortunately one of them didn't make it into my parcel. After a couple of emails and enough time for the necessary checks to be carried out in the warehouse, I was issued with a refund which arrived back in my account a day or two later.
Really pleased with my order and very satisfied with the high level of customer service offered. I'd have no hesitation ordering from them again.
Many thanks”
Thank you for your feedback, it is very important to us. We are sorry to hear that one of your products was missing but that this was rectified quickly to your satisfaction. We apologise for any inconvenience this caused you.
Thank you for your feedback Michelle. Customer satisfaction is paramount, and we are pleased that you are happy with your fire and the service we provided.
“My first stove arrived and sadly it damaged. It was replaced at no cost, with no fuss and great efficiency. Second stove arrived and is fantastic. Great product and great service!”
Thank you for your feedback Robert. Customer satisfaction and providing a good quality service to all our customers is very important to us. We are sorry to hear that your order arrived damaged but that this was resolved quickly to your satisfaction. We apologise for any inconvenience this caused you.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback Dafydd, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback, Philip. It is very important for us to ensure our customers are provided with the highest quality of service and products.
“We have just purchased our second catalictic heater from Calor Appliances. The first one is so good and so efficient that we decided to get another as a fall back in case of power cuts.
Although Calor Applicances did not have the same model while other dealers did, we decided to stick with Calor Appliances as the service from them is so good.
The regulator was not like the ones we had years ago, so when we bought the first one we went onto the site and found the video. very helpful. (It was of course obvious once pointed out and we have had no problem since)
When I email Calor Appliances I get a prompt and helpful reply.”
Thank you for your feedback Arthur, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
Thank you for your feedback Michael, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
