“On the whole a good product although would have liked slightly longer gas hose as it is a bit tight to stand the barbecue on the table with the calor bottle on the floor.
Also purchased the 5kg calor gas bottle only to find that the regulator supplied with the unit was different which was a little annoying.”
“Item was delivered promptly, service from Calor was good.
Didn't give 5 stars due to when we ordered item we were sure it was advertised as having a quick release gas fitting, no fitting on item so extra cost now to purchase this.”
Thank you for your feedback, Carole. It is essential for us to ensure our customers are provided with the highest quality of service and products. We're sorry for some confusion over the quick release, however, we don't stock that model.
Thank you for your feedback, Jenny. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback, Candy. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback, Duncan. It is very important for us to ensure our customers are provided with the highest quality of service and products.
Thank you for your feedback Dennis, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback Wayne. Customer satisfaction is paramount, and we are pleased that you are happy with your camping stove and the service we provided.
“Bought a calor burning torch its awesome for heating stuff up and for brazing and silver soldering I can’t say how useful it torch is I don’t no how Ive managed without one for all these years truly is awesome and excellent value for money …. Service was second to none with fast postage to the door really well packaged thank you”
Thank you for your feedback John. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback Denise. Customer satisfaction is paramount, and we are pleased that you are happy with your patio heater and the service we provided.
Thank you for your feedback David, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
“Nice product - shame I cannot use it as without a gas bottle to exchange, I cannot get gas!
Boiling ring is substantial and appears well made but cannot really comment as unable to use.”
Thank you for your feedback. Customer satisfaction is paramount, and we are pleased that you are happy with your boiling ring and the service we provided.
Thank you for your feedback Andrew. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
Thank you for your feedback. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
“I ordered the cooker and then waited for it to arrive but it didn’t. I contacted customer service who informed me that it had been delivered and gave me the date and time, but there had been no cooler delivered to my address. I asked for the photo taken by the courier for proof that it had not been delivered to my address. Which it did, the photo shows my parcel left in an outside storage container that definitely was not mine. I had to walk around my neighbourhood trying to match up the photo to any storage containers that were outside houses. Eventually I found it but no one was home I tried a further five times but still no one home. By now I’m really frustrated with the whole situation and just helped myself to my parcel from the storage container. Very slow customer service response to the situation. Feel very let down by the whole service I received.”
Thank you for your feedback Karen, it is very important to us. We are sorry to hear that your parcel was not delivered to your address and that you had to go in search of the property yourself. We can see from our records that you first enquired about your delivery and that a member of our Customer Service Team responded the same day. Unfortunately, we had to await responses from the courier before we could update you. We have brought this to the attention of the courier and apologise for any inconvenience this must have caused you.
“Good service, good quality products and helpful websites with spot on information, very good value, couldn’t fine anywhere to match overall service👍😎”
Thank you for your feedback. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
