Thank you for your feedback Robert. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback Rod. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.
Thank you for your feedback. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
Thank you for your feedback Jacqui. Customer satisfaction and providing a good quality service to all our customers are very important to us, including technical support and advice from our Customer Service Team.
Thank you for your feedback Tracey, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback Ian, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
“I bought a propane regulator, hose and spanner. We had purchased a paella burner in Spain and needed to connect this to an existing propane bottle. The items arrived on the expected date and were well packaged. The hose was a tight fit to the pipe on the burner but otherwise it was easy to assemble. It all worked fine on the one day that I have used it so far.”
“The order arrived very promptly and the quality seems very good albeit I haven’t had chance to use the burner yet.
The web site is very good and provides a lot of useful information about using calor gas, especially good for me as I am a novice user.”
Thank you for your feedback John. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
“We received first class service from Calor . From ordering to receiving the heater is first class would recommend them to anyone whom needs a Gas product”
“Really pleased with my Calor gas portable fire. Easy to order and pay for online. Happy with the product, great piece of mind with premium brand product. Some poor feed back with other brands. Just waiting for my £10 voucher off the gas bottle.”
Thank you for your feedback John. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
“Purchasing goods and services has become de-humanised, no one answers the phone any more and everyone is price gauging .... so when Calor Gas did answer the phone without layers of menus and delays I was pleasantly surprised. The person I got through to knew their products, was helpful and guided me to what I needed enabling me to purchase with confidence. The goods arrived quickly and as described. I was expecting to have to buy an "off brand" to save money, but in the end, the prices were very reasonable. Being able to buy from a known brand without feeling like I was being ripped off was fantastic, especially for something safety critical. I wish more businesses operated like this.”
Thank you for your feedback Daniel. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
“I needed some new pigtail connectors for my propane bottles. Calor Appliances had them in stock at the best price.
They were delivered promptly, thank you.”
Thank you for your feedback Brian, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
“Seems to do just what the information given says. I have one small criticism and I may have missed this in write up . You cannot purchase a GAS Bottle without returning an empty one as this is the law.”
Thank you for your feedback Graham. Customer satisfaction and providing a good quality service to all our customers is very important to us. If you’ve got an empty gas bottle, you can exchange this for a like-for-like replacement at one of our Calor retailers nationwide. We recommend calling your local retailer to check availability and opening hours before travelling. There’s currently a hold on new cylinder issues so if you’re looking to buy a new bottle, I’m afraid we won’t be able to help just yet. Gas bottles are also unavailable on our online shop at present. We encourage customers to return any empty or unused cylinders to improve availability. If you have a gas bottle to return, please call your local Calor Distribution Centre (CDC), who will be able to advise accordingly.
“The fire arrived within 2 days of ordering.
It is a very sturdy piece of equipment, well built and great quality.
Very easy to put together and looks brilliant when lit.
We are very happy with our purchase.”
Thank you for your feedback Philip. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.
“The people to whom we spoke at calor were very informative and knowledgeable. The delivery driver could not have been more helpful. The fire (although now used yet) is lovely.”
Thank you for your feedback James. Customer satisfaction and providing a good quality service to all our customers are very important to us, including technical support and advice from our Customer Service Team.
