“I am pleased with the product (Party 600). Easy to assemble and store.
Cleaning is really easy though I suggest using a mat on the griddle to save scratching and ultimately rusting (a known issue for most griddles). Also, use silicone utensils to avoid this also.
Lots of ways to use the grill, with pans, grill, griddle etc.
The only downside is it is quite heavy when stored away in the bag supplied. Go for a smaller one if weight and transport is an issue for you.”
Thank you for your feedback David. Customer satisfaction is paramount, and we are pleased that you are happy with your BBQ and the service we provided.
“It cooks really well but it’s all to do with the quality of the saucepan or the frying pan so who ever buys this quality cooker remember that the down side is the securing clasp that holds it together is really quite poor, overall as quite good quality.”
Thank you for your feedback Amanda, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback Christine, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
“A very user friendly order process. I was extremely pleased with the time taken from ordering my 'Provence' calor gas heater to its delivery. I haven't had the opportunity to use my new heater yet, mainly due to the very hot weather at the moment but am very happy with it's ease of movement and how fitting it looks in my home. Looking forward to using it in the autumn months.”
Thank you for your feedback Julie, it is very important to us. Customer satisfaction is paramount, and we are pleased that you are happy with your product.
Our website states the following regarding pallet deliveries to ensure customers are fully informed before placing an order:
A pallet delivery firm will deliver your item between the hours 08:00-18:30 usually 3-4 working days after your item has been dispatched. All large item deliveries are 'kerb side' only which means the driver will NOT be able to take items into your delivery address. The receiver must arrange for larger items to be taken from the driver - heavy items will need 2 persons. Please note that the driver will not take the pallet back.
Thank you for your feedback Steven. Customer satisfaction is paramount, and we are pleased that you are happy with your BBQ and the service we provided.
Thank you for your feedback Stuart, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.
Thank you for your feedback David, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Thank you for your feedback Martin, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.
Posted 3 years ago
Thank you for your feedback Martin. Customer satisfaction and providing a good quality service to all our customers is very important to us.
Thank you for your feedback Mick. Customer satisfaction and providing a good quality service to all our customers is very important to us.
We can see that your order was placed on 18/07/22 at 19.04 which was after our 12-noon cut-off time for same-day dispatch. This resulted in your order leaving us the following day when we re-opened at 9am. You had chosen the 2 working day shipping option and we can see that DPD delivered your order on time 2 working days later on 21/07/22. All information regarding cut-off times for same-day dispatch and working day deliveries is on our website to inform customers prior to an order being placed.
