Appliances Online Australia Reviews

2.0 Rating 115 Reviews
23 %
of reviewers recommend Appliances Online Australia
2.0
Based on 115 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 60%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour

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Appliances Online Australia 1 star review on 20th January 2024
Ankie
Appliances Online Australia 1 star review on 20th January 2024
Ankie
Appliances Online Australia 1 star review on 15th December 2022
Anonymous
Appliances Online Australia 1 star review on 15th December 2022
Anonymous
Appliances Online Australia 1 star review on 15th December 2022
Anonymous
Anonymous
Anonymous  // 01/01/2019
Absolutely professional the delivery guys Rob and his young boy so polite and very helpful from beginning of purchase to delivery was exceptional will be using them again 👍
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Posted 1 year ago
I had a fridge delivered for my elderly mum today. Fridge was organised for delivery within 24 hours, unknown to me my mother also had a doctors appointment. I rang them up in the morning and easily changed the delivery time. When they arrived there was equipment, tools etc blocking the entry from the garage. The delivery men were amazing, made room to bring the fridge, ensured my mother rested and absolutely amazing service. The entire experience was quick and easy but the customer service from the delivery team would ensure I bought again, cannot thank them enough, this is customer experience that is priceless. Thank you so much.
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Posted 2 years ago
Really not sure what's with all the bad reviews here, on every other review site they're a 5 star company. Ordering was painless, the price was $150 lower than the big box retailers, and my air conditioner was delivered the very next day. I'll have no problem shopping with them again.
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Posted 2 years ago
Cannot fault my experience with Appliances Online. Saved myself $60.00 on the product (on the closest next lowest price I could find), plus free delivery and, received my item literally 10 hours after ordering!! Then, the delivery team went above and beyond calling me and making sure my package was left in a safe and secure location at my place of work as it was before business hours. We have not yet installed the item but upon first look - it looks to be all good as well.
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Posted 2 years ago
I ordered my fridge on Monday afternoon, delivered Tuesday morning. Noticed a tiny dimple on one of the doors. The door was replaced the next day, honestly!! The delivers/installers were very professional and helpful. Seriously for me it was 5 star service and I would recommend them without hesitation.
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Posted 2 years ago
Five star. . and another five. I will never shop anywhere else for electricals. The best price, easy to order, delivery on time and friendly guys who unpacked and set up my freezer. Thank you 👏👏👏
Helpful Report
Posted 2 years ago
Appliances Online Australia is rated 2.0 based on 115 reviews