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Appliances Online Australia Reviews

2.0 Rating 114 Reviews

24 %

of reviewers recommend Appliances Online Australia

Company Reviews

2.0

Based on 114 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Appliances Online Australia 1 star review on 20th January 2024

Appliances Online Australia 1 star review on 20th January 2024

Appliances Online Australia 1 star review on 15th December 2022

Appliances Online Australia 1 star review on 15th December 2022

Appliances Online Australia 1 star review on 15th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a Bosch semi integrated dishwasher installed today 19/04/24 by Appliances on Line.They are tricky because of the timber panel in front plus the old one was 25yrs old (Bosch).The installer Abdul was fantastic and was not content until he got it absolutely perfect,if buying a dishwasher from Appliances ask for Abdul to install it you’ll be glad you did. The price and everything else as usual was first rate from Appliances we only buy Bosch and only from Appliances on Line Elyse.H”

Posted 1 week ago

“Service is exceptional .after dealing with appliances online I was so impressed by there service that I expected the same from others . Bad judgment on my behalf .well done appliances online please go into other product supplying the same service.”

Posted 4 weeks ago

“I purchased a Fisher and Paykel 494litre capacity refrigerator from AOL, Bendigo on Fri 2 Feb which was delivered to Macedon at 1:50 pm Mon 5 Feb. The product was at the best price available, and the company kept me informed as to where my order was at, even confirming the delivery time on the Monday morning. The delivery was made by AOL contractor, Vikrant and his brother who were most efficient, courteous and personable and took the utmost care as to ensure that they didn't damage anything during their manoeuvres with the large fridge through the house. Extremely impressed with the whole operation.”

Posted 2 months ago

“Fast efficient professional ongoing communications, delivery and installation- can't recommend or compliment enough. Thankyou so much appliances online!! Love your work!!”

Posted 3 months ago

“This company is brilliant. I bought a washing machine last month had a issue with spinning. Jagpreet the delivery guy did everything to fix the issue however eash8ng machine was faulty. Compand did exchange straight away and organized delivery for the next day.I will highly recommend Appliance online.”

Posted 3 months ago

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Posted 4 months ago

“Sales representative, Mikayla Jay, was a joy to speak with and provided sound advice. Highly recommend buying a washing machine from Appliances Online. Free delivery, removal of the old machine and connection is all part of the service.”

Posted 4 months ago

“Customer service team was amazing extremely helpful easy to talk to . The delivery was spot on i can not fault anything my 2 hour time frame window was 12 to 2 was here at 12.30 i had constant updates. Was just wonderful thank you. Highly recommended i will be using Appliances online again.”

Posted 6 months ago

“I have always bought appliances from stores, I was unable to get the model microwave I wanted and was told it would take about 4 weeks before it was in SA. Ordered microwave yesterday through AO in the afternoon and it was delivered before 12 noon today. Excellent customer service. I was kept informed of delivery time. Service delivery guy was polite and helpful. No hesitation about using in the future.”

Posted 8 months ago

“absolutely hopeless did not deliver on any of their promises on contract no prior call, left machine on lawn, no install, no removal of old machine and packaging, sent contractor next day to complete job he informed he was only to cart it into house Never again”

Posted 9 months ago

“Great service. I ordered a dishwasher Tuesday afternoon and it was delivered approximately 24 hours later -- from Sydney to Tamworth -- five to six hours drive. I am so impressed. The delivery guy was careful, friendly and efficient. Thank you Appliances on Line.”

Posted 11 months ago

“BEST customer service - delivery guys will go over and above. Much appreciated!!”

Posted 1 year ago

“Very happy with the process of purchasing online and delivery team led by Ali were polite and very careful, much appreciated.”

Posted 1 year ago

“Great price and super fast delivery”

Posted 1 year ago

“Very happy with their precise workmanship Bryce and co were totally professional thanks guys”

Posted 1 year ago

“Highly recommend! I have used Appliances Online a few times now and couldn’t be happier with the product, website, ordering experience and customer service. Delivery is organized, swift and reliable.”

Posted 1 year ago

“They were on time, friendly, helpful and the product was great value for money. This is my fifth purchase and I now dont shop anywhere else. Deliver guys were amazing. Walked down a long driveway- met me with a smile and were absolutely delightful!”

Posted 1 year ago

“I ordered my fridge on Thursday with delivery requested for Saturday. 7.00am a text msg stating they would be arriving in 1 hour 7.30am a call letting me know they would be arriving in 30 mins. The delivery guys, Brad and partner, did not complain once about the steps (64 in total). Can't recommend highly enough.”

Posted 1 year ago

“Quick delivery after placing my order and the delivery team were excellent, setting up the 3 door fridge and taking the rubbish with them. 10 out of 10”

Posted 1 year ago

“Fabulous! Purchase, delivery and installation of a fridge and washing machine were seamless. Accommodated a difficult delivery situation. Polite, professional and true to their word from start to finish.”

Posted 1 year ago

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Appliances Online Australia is rated 2.0 based on 114 reviews