Arm or Ally Reviews

Name: Arm or Ally
Rating: 4.88

4.9 Rating 11,544 Reviews

98 %

of reviewers recommend Arm or Ally

4.9

Based on 11,544 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Arm or Ally 5 star review on 5th May 2024

859

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I asked for a black one n it sent me a cobalt”

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Posted 2 years ago

“Didn't receive the full 1000 rounds was about 40 rounds short plus had about a handful of brass that was bad or wasn't 9mm”

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Posted 2 years ago

“the kit was packaged well with heavy bags but one bag was open it had two pins of same size, talked to your quality team and asked for replacement pins got run around that I had to call p 80, I did not buy from p 80.”

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Posted 2 years ago

Gary, unfortunately p80 does not make individual components available to dealers and in cases like this, they request we send our customers directly to them for service. If you were to ever have an issue with their customer service we are happy to facilitate the transaction for you. I also see that we shipped your order next day and provided you a complementary upgrade to UPS 2 Day Air; sorry if we failed to satisfy you, Gary.

Posted 2 years ago

“Arm or Ally is amazing and have bought several things from them for all of my AR builds. Fast delivery and great prices!”

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Posted 2 years ago

“Very dirty brass, have a hard time believing it was from an indoor range, because of some corroded brass, it also contained some miscellaneous brass mixed in (22lr, 380, 7.62X25, 32) and some stepped FM brass, definitely not quite what I expected from the advertised description definitely would not buy again, I'm not even sure if most of it was once fired ?”

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Posted 3 years ago

“The color does not look the same in person as it does in the picture. Since I am unable to return the item, I had to purchase another, this time in a different color.”

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Posted 3 years ago

“I was very satisfied with my products I purchased but the prices would change after each order for an example I ordered the pf45 for $129.99 then after that the price dropped to $100 so I ordered another one and I was going to order one more but the price shot up to $149.99 and when I asked for a coupon code I received 2 invalid codes if the price was still $100 I would purchase another and happily give 5 stars and recommend this website to all my friends but the prices seem to be always changing at random”

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Posted 3 years ago

“Product came with the wrong size crush washer crush washer was half inch in size I needed a washer five eights in size.”

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Posted 3 years ago

“My 6.8 wasn’t cycling so I took it to my local gunsmith. Turned out the bolt carrier group I bought had poor quality. The gas key didn’t fit so they epoxied it. My gunsmith had to stone down the gas key and remove the export these guys put on it. Not Happy.”

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Posted 3 years ago

“This was the first P80 kit that I purchased from Arm or Ally. I have purchased just the P80 frames and have been really happy. Unfortunately this one wasn’t that great, which is not Arm or Allys fault. The frames locking block was bent and too large for the frame it self. This is the 5th P80 I have put together and never had this issue. It took some significant modifying to make it work. Additionally this was a package deal that came with a slide. The slide seems decent for the price. My only complaint is I ordered an RMR plate cover and it did not come with the screws. Which is a bummer even though I’m putting on optic on it. Overall not a great experience. Again, take this with a grain of salt. Myself as well as two friends all ordered the same kit. My kit was the only one with issues.”

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Posted 3 years ago

Hello, We're sorry to see you had a less than 5 star experience. If there is an issue with the locking block, simply contact P80 customer service directly - this is covered under the manufacturer's warranty. Regarding the screws - you should have received two - if not, email us at support@armorally.com and we'll send them to you.

Posted 3 years ago

“Not really happy with the company at all. I actually live in Alaska, but had to have them shipped to my dad in Idaho. If I had them shipped directly to me, it would have have been well over 130.00, with no option to ship via USPS in flat rate boxes. The only reason I purchased them from you, you had them in stock.”

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Posted 3 years ago

Shawn, We do not ship in USPS Flat Rate Boxes - we've had far too many issues with USPS which are costly in time and money for both us and our customers. Your order was upgraded to FedEx 2 Day Air at no additional charge to you. I see you ordered on the 4th of February, your order shipped Friday 5 February and delivered on Monday 8 Feb. We're sorry to see you were dissatisfied with the service. Shipping to Alaska is expensive outside of Flat Rate USPS.

Posted 3 years ago

“I’m not recive package yet”

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Posted 3 years ago

“You took an order that wasn’t available to ship. Although you were very honest about it it should have been you telling me your distribution didn’t actually have it instead of me have Mgr to follow up and then find out.”

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Posted 3 years ago

“Ordered the PF940C COBALT frame kit but received the ODG. Didn't realize this until after was drilled out and was looking for a slide to match. As I wrote in the email I sent, I knew that returning it wasn't an option but would have been nice to receive some reply.”

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Posted 3 years ago

“I had different brass mixed in with the 9mm. There were 22 & 380 brass mixed. Some brass looked like it was fired more than once. There were stress on the brass.”

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Posted 3 years ago

“I ordered lower parts kit and it arrived with missing bolt catch plunger and spring.”

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Posted 3 years ago

“The trigger i got did not work, it would not release. This had nothing to do with arm or Ally so this post does not reflect on the business. I live in the Phx. Metro and elf just happens be here. The staff was great to deal with and put me a new one in the mail, with a return envelope. Dropped in and worked great. Arm or ally has no way of knowing if a part is defective. It was easier for me to contact Elf here in AZ and they wear great will order others.”

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Posted 3 years ago

“Took a few days to receive confirmation of purchase. Received item and they sent the wrong item+missing pieces. Contacted them through their portal and they never responed until now qhen they asked me to write a review”

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Posted 3 years ago

“I bought a PF45 polymer 80. I went to do my project and when I opened the box there was no milling bit. Just the two small bits in a bag. I thought it was odd, I have done a few 80 percent projects and always got a new milling bit. But it wasn't that bad, I had a few other milling bits sitting around. Then I started to put it together, I found out that there is a special slide lock spring with this model that is suppose to be in this kit. It wasn't. So now I am searching for that spring and I can't finish my project. To be fair, I haven't contacted Arm or Ally about this. But I will right after I write this.”

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Posted 3 years ago

Hi Michael, Polymer80 discontinued including the milling bit with all of their kits as they state it's non-essential for frame manufacture. Should your kit be missing any parts, simply contact P80 directly so they can send you the individual pieces. This is at the request of P80, and not an internal policy. If you were to have any issue getting support from P80, we're happy to facilitate your communication with them.

Posted 3 years ago

“fast shipping and great prices”

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Posted 3 years ago

Arm or Ally is rated 4.9 based on 11,544 reviews