Arm or Ally Reviews

Name: Arm or Ally
Rating: 4.88

4.9 Rating 11,501 Reviews

98 %

of reviewers recommend Arm or Ally

4.9

Based on 11,501 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Arm or Ally 5 star review on 24th April 2024

850

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The safety selector is out of spec.”

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Posted 4 weeks ago

“Projectiles had a hard, sticky black residue on half of the batch. Needed to soak them in dawn soap water with a few squirts of lemon juice, and dry them in the oven at the lowest setting so they wouldn't soften. Otherwise they look okay, probably would've shot fine but who knows what kind of residue it might've left in the barrel. Never had this happen before so will leave 3 stars.”

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Posted 2 months ago

“Great finish and looks fantastic. Now, for the bad. Had to spend hours getting a barrel to function properly with this slide and i used a few from different manufacturers so it wasn't the barrel. Required a combination of sanding the inside of the slide and filing the barrel so it would even rack. I took to the range this weekend and it did not want to go fully into battery on its own. kept having to push the slide in so it would competely rack. A bit disappointed since the 10 MM slides from Armorally worked great out of the box.”

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Posted 2 months ago

“Shipped fast lower was scratched in a few spots but that's not the end of the world I guess as a lower it's solid and preforms well”

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Posted 3 months ago

“BCG shipped quickly bit I didn't see shipping insurance and signature req on check out paid 10$ more than I should have my fault didn't pay attention but don't think I'll order from you guys again”

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Posted 5 months ago

“Wheeeeeeeew! Cheap name-brand parts! Rahhhhhh!”

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Posted 6 months ago

“Paid the extra to get the brass cleaned… had to clean it again before it was ready to load. There were about 100 cases that were large primer brass when I ordered 1000 small primer .45acp brass. I will likely still order more and skip the cleaning. Pricing is still fair given the post Covid reloading market.”

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Posted 7 months ago

“Arm or Ally does not have a customer service phone number, Email only. I sent 2 email to them with no reply. I was trying to change the shipping address because the name was incorrect. Fortunately I was able to connect with my mail carrier to let her know about the issue. The name being incorrect and not on the address as listed would have returned the item to sender. The prices are good, their contact info is not the best.”

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Posted 7 months ago

“Have not fired my ar-15 yet will let you know when I do.”

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Posted 8 months ago

“First, the good news. The brass is excellent, the price was fair, and it was delivered promptly. Now the bad news. My order was for 100 cases. I received 98. I emailed Arm or Ally about this and did not receive a response.”

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Posted 9 months ago

Hello, We received your email on 28 June at 11:02 AM. We responded to you, requesting some information at 11:12 AM. We have not received a response from you. Please check your email and get back to us so we can further assist you.

Posted 9 months ago

“Shipping was terrible. Boxed busted upon arrival. Bullet are great and price is good. Counted and only had 1300 of 2100. Disappointed in packaging for sure.”

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Posted 9 months ago

“Wish the option for p/u at local FEDX was available. Otherwise good experience!”

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Posted 1 year ago

“good product. Shipped two weeks after I placed the order and REQUIRED a signature, even after I selected that I did not want that option. After reaching out to CS they informed me that all optics required a signature. Dont order if you're in a rush but good price and CS was quick to respond”

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Posted 1 year ago

“Barrel is sweet but there was a small chip in the muzzle . And I didn’t buy a blem barrel. Came that way through shipping . So maybe it’s on the poor packaging or just mishandling through shipping.”

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Posted 1 year ago

“Since you asked fir a review I’ll give you one. After spending over $500 in the past two weeks AoA can’t send a tee shirt, ball cap or even a sticker. Smaller companies send stickers with orders less $200. Good luck!”

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Posted 1 year ago

“Hi , I ordered 975 50BMG ,I was mostly satisfied with my order but about a dozen were damaged I wish you had added 1% as advertised .”

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Posted 1 year ago

“As advertised. Hard to find items for twice what it cost 2 yrs ago. Thanks.”

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Posted 1 year ago

“AorA shipped fast and the price was good, but they shipped with a signature requirement which was a pain. People with jobs can't sit around all afternoon waiting for the Fed Ex driver. But for a retired person or stay at home mom, their service was great.”

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Posted 1 year ago

“One thing I should ad. When I saw Arm or Ally was charging $20.00 for shipping 1500 22cal bullets. I emailed them, asking if they would ship using USPS flat rate small box. At that time the flat rate was $8.00 for shipping. Not $20.00 like they charged me... I guess making xtra money on shipping? Customer service used some silly excuse that USPS loses packages? On the bright side, FedEx was fast. Almost as fast as USPS priority.”

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Posted 1 year ago

Thanks for writing! Shipping rates are pulled directly from the carrier based on the weight and dimensions of the box. Your order weighed approximately 12 lbs and shipped to Zone 9. Your location, being so remote, also incurred an 'extended delivery surcharge'. We understand there are cheaper options; however, we are most interested in ensuring our customers receive their packages intact and timely more so than just offering the cheapest-priced carrier. We're glad you received your package quickly, in one piece, and we look forward to serving you again in the future. Thank you for your business.

Posted 1 year ago

“waiting for my return money back”

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Posted 1 year ago

Arm or Ally is rated 4.9 based on 11,501 reviews