Arm or Ally Reviews

Name: Arm or Ally
Rating: 4.88

4.9 Rating 11,545 Reviews

98 %

of reviewers recommend Arm or Ally

4.9

Based on 11,545 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Arm or Ally 5 star review on 5th May 2024

859

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It came quickly but it wasn’t all the brass it was suppose to be. Great brass but not as many as I ordered.”

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Posted 3 years ago

“The bullets , where great shoot fantastic, but I did not get the 500 I had ordered! The package was cut open and was loose in the two boxes! I ended up with 494 rounds.”

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Posted 3 years ago

“Good website nice to have things in stock.”

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Posted 3 years ago

“Trigger i recieved is defective. Still fires with safety on. NoT GOOD! Fast shipping but I have a trigger I can't use.”

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Posted 3 years ago

Hello, you've reached out to us, and we had a prompt response back and ELF has reached out to you for technical support/warranty replacement.

Posted 3 years ago

“I paid money I received product...”

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Posted 3 years ago

“Overall good company to work with.”

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Posted 3 years ago

“This is the first time I ordered brass from here it was 80% pmc not bad after pulling all the 380 and other caliber out I ended up with 892 9mm cases if you can’t find it elsewhere then buy it here if you can find it there are cheaper places that you will get more than 1k”

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Posted 3 years ago

“Barrel full of rust and a lot of tooling marks in the chamber that had to be polished out. Rust was removed wo any pitting so should be ok and after polishing fired brass looks good w no chamber tool marks”

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Posted 3 years ago

“Less than fully satisfied with the quality of the once-fired brass.”

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Posted 3 years ago

“Most of The brass was black like the brass coloring had been wore off. Won’t purchase theses again!”

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Posted 3 years ago

“A little slow in getting the order shipped.”

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Posted 3 years ago

“Two out of the three had seriously out of spec front locking blocks,,one was fine like most p80 products,,the other two required serious grinding to fit flush and line up with the rear locking block,the pf45 and p940sc I ordered went together perfectly...”

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Posted 3 years ago

“Good customer service”

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Posted 3 years ago

“The price point was perfect of my new build but a key part was missing, which was the the castle nut but in general service and parts were perfect”

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Posted 3 years ago

“Works as per written”

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Posted 3 years ago

“brass was all mix cal. most 223 some 5.56 rest ?”

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Posted 3 years ago

“The 380 acp brass was not from indoor ranges as advertised; it had sand in the dregs and there was corrosion from water on some of the brass on both the inside/outside of cases. This is nothing that a good aggressive tumbling won't fix. It was not nearly all once fired - this is easy to tell. So, this is plain old range salvage brass. That's fine at this price. Let's not pretty it up, though, and call it something it is not. I have trouble with that.”

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Posted 3 years ago

“One of packages got stolen”

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Posted 3 years ago

“I like arm or ally besides the fact if something is lost or stolen they wont help. Brownell helped me when my package was missing, sent a new one right out after I gave them the proof. Needs better costumer service”

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Posted 3 years ago

Hello, you emailed us on July 15th, stating your package was stolen. We also see you opted out of a signature required at delivery. Once a package is delivered into your mailbox it's your responsibility to protect it. We're sorry this happened but we are not responsible for package theft and do not cover this situation.

Posted 3 years ago

“Happy with Product however I received shipping number and product was never shipped. Had contact them about the product because 2 weeks had done by and it never arrived. Finally received it 3 weeks after buying it.”

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Posted 3 years ago

Hello, your package did ship on the date specified and we're not sure what happened with UPS. As soon as you brought it to our attention, we did a quick check and shipped you a new one. Sorry for the delay.

Posted 3 years ago

Arm or Ally is rated 4.9 based on 11,545 reviews