Arm or Ally Reviews

Name: Arm or Ally
Address: 1021C Technology Drive, Indian Trail, North Carolina
Rating: 4.88

4.9 Rating 12,546 Reviews

98 %

of reviewers recommend Arm or Ally

4.9

Based on 12,546 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Arm or Ally 5 star review on 18th December 2025

962

Anonymous

Anonymous // 01/01/2019

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“Super fast shipping. Packaged well. Will be buying from them again for sure.”

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Posted 3 years ago

“Great brass at a reasonable price. Quick shipping, will do business again and recommend this seller”

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Posted 3 years ago

“I received my barrel in a timely manner, but it was missing the roll pin for the gas block. This was supposed to be included with the Hanson barrel. I emailed Arm or Ally to request the missing item but it's been over 2 weeks and I haven't heard back from them. That's inexcusably poor customer service. I don't know if I'll order from them again after this.”

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Posted 3 years ago

Hello, we received your email on 21 September and responded back 12 minutes later. Basically, BA sent us a shipment of barrels that did not include the taper roll pins for Hanson series barrels. To date, we are still waiting for these pins to be delivered to us, and not sure what the hold-up is. We advised you, as well as other customers to contact BA and request the pin (which they will send you) or to check back with us each week. Unfortunately, these pins are typically included with each Hanson series barrel and are not an item we stock individually. You are welcome to go to BA directly or contact us back next week. If we've received them from BA, we'll gladly send you one. Sorry, I don't know why you did not receive our email back. We're relatively quick to respond.

Posted 3 years ago

“Good prices for excellent equipment & parts. FAST delivery. Thanks”

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Posted 3 years ago

“Love ordering for Arm or Ally, This is my second time building a gun and they always have good prices and there shipping is usually fast.”

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Posted 3 years ago

“Package was shipped in a timely manner and arrived undamaged. The count was accurate as for the casings ordered.”

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Posted 3 years ago

“Awesome CS and fast shipping”

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Posted 3 years ago

“Great price and super quick service on a Polymer80 loaded frame. I was very happy with my order and plan to use Arm or Ally again in the future.”

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Posted 3 years ago

“Great service and fast shipping!”

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Posted 3 years ago

“Great purchase 👌”

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Posted 3 years ago

“Great price on Berry's 9mm 124gr RN - 1000ct. Shipped right away and arrived within 4 days. Very happy with Arm or Ally... will definitely purchase from them in the future.”

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Posted 3 years ago

“Good product, with fast shipping, as always.”

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Posted 3 years ago

“Nice clean brass arrived on time .”

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Posted 3 years ago

“Amazing products for a very reasonable price fast shipping”

Arm or Ally 5 star review on 2nd October 2022

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Posted 3 years ago

“Good place to shop I recommend”

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Posted 3 years ago

“Excellent prices on quality products. They have great customer service.”

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Posted 3 years ago

“Excellent experience with these guys I’m going to buy again”

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Posted 3 years ago

“CUSTOMER SERVICE IS EXCELLENT , SHIPPING IS VERY FAST , I HAVE ALREADY PLACED ANOTHER ORDER , LAST NIGHT.”

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Posted 3 years ago

“Fast service and received product as described. They don’t mess around, they get the job done. Keep up the good work!”

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Posted 3 years ago

“Fast shipping. A+”

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Posted 3 years ago

Arm or Ally is rated 4.9 based on 12,546 reviews