Arm or Ally Reviews

Name: Arm or Ally
Address: 1021C Technology Drive, Indian Trail, North Carolina
Rating: 4.88

4.9 Rating 12,500 Reviews

98 %

of reviewers recommend Arm or Ally

4.9

Based on 12,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Arm or Ally 5 star review on 4th October 2025

961

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic experience”

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Posted 1 year ago

“I am Very Pleased”

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Posted 1 year ago

“Fantastic customer service”

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Posted 1 year ago

“Great product, great price, great service from a small USA business. A winner in my book!”

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Posted 1 year ago

“The tool craft bolt I bought works great! However, this review is How ever for the customer service of arm or ally. After purchasing many products from them including a ballistic advantage bolt for ar10 I ran into issues. Said bolt in description was rated to work for 308, 6.5, and another caliber. However due to the fact 6.5 creedmore is more high pressure than .308 the cartridge and with this bolts firing pin hole being to large it caused primers to blank. Upon figuring this out I reached out to arm or ally to receive a refund or at minimum store credit. There response was no. Arm or ally severely disappointed thought you a honest company and recommend you to friends. Will no longer be a customer if problem is not resolved”

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Posted 1 year ago

We appreciate you taking the time to share both your positive experience with the Toolcraft bolt and your concerns regarding the Ballistic Advantage bolt. We understand how frustrating it can be to encounter unexpected issues—especially when you're relying on a product description. To clarify for others reading, the bolt in question was accurately described per the manufacturer’s own specifications. While 6.5 Creedmoor and .308 share a bolt face, 6.5 Creedmoor can exert higher pressures, and compatibility can vary depending on other build variables. That said, we always want our customers to feel heard and supported. While our return policy doesn’t allow for used components to be refunded, we’re happy to re-review the situation to see if there’s any additional way we can assist. If you haven’t already, please reach out directly to our support team with your order number and details. We’re committed to transparency and fairness, and we’d appreciate the opportunity to find a constructive resolution.

Posted 5 months ago

“Great quality for a great value. Run several AR10s with these HP 6.5 bags. I only buy them, and AR15 bcgs, from Arm or Ally.”

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Posted 1 year ago

“Ordered a few things from these guys, frame and slide came quickly and looked fantastic. After ~500 rounds everything has held up well. Great bang for the buck”

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Posted 1 year ago

“I’ve ordered quite a few parts from Arm or Ally over the years. Stripped Uppers and lowers, BCGs, barrels etc. They sell quality brands with quick accurate shipping!”

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Posted 1 year ago

“Lightning fast shipping, great prices! What mote is there? + Toolcraft bolts are all I use for my builds. Never had any issue with any of them. I try for DLCcoating if they have it in stock. It's worth the price increase, Cleans like Nickel boron but is black like nitride. Very slick and durable. If you are paying more then a toolcraft bolt costs, you are throwing away your money. DONT FORGET, LIFETIME GUARANTEE ON TOOLCRAFT!”

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Posted 1 year ago

“Always fast.”

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Posted 1 year ago

“The RMR cut slide works great with my Holosun 407k. The FDE slide works and looks great on my G43x.”

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Posted 1 year ago

“I order from Arm or Ally quite often and have never had any problem. Price is always good and shipping is handled very well.”

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Posted 1 year ago

“Great trigger”

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Posted 1 year ago

“This is an awesome barrell at a great price. Thanks Arm or Ally!”

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Posted 1 year ago

“fast ship a great deal remarkably high quality”

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Posted 1 year ago

“My Aero lower was at my FFL in 4 days.”

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Posted 1 year ago

“Good parts fast shipping”

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Posted 1 year ago

“All the brass was LC 2021, well packed, looks great and the shipping was fast! I will be ordering again.”

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Posted 1 year ago

“Impressive pricing and customer service”

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Posted 1 year ago

“Great price, fast shipping. Arm or Ally is my go-to source for all of my builds.”

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Posted 1 year ago

Arm or Ally is rated 4.9 based on 12,500 reviews