Arm or Ally Reviews

Name: Arm or Ally
Address: 1021C Technology Drive, Indian Trail, North Carolina
Rating: 4.88

4.9 Rating 12,500 Reviews

98 %

of reviewers recommend Arm or Ally

4.9

Based on 12,500 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Arm or Ally 5 star review on 4th October 2025

961

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Actually ordered these for winter time reloading. Have used Barry’s before and had no problems. The price was right and shipping was fast enough. Thanks guys”

Helpful Report

Posted 1 year ago

“Great price, quick shipping, will definitely buy from them again!”

Helpful Report

Posted 1 year ago

“Arm or Ally is a great company with fast shipping. A++ highly recommended”

Helpful Report

Posted 1 year ago

“Everything I’ve ordered arrived on time or early and was not misrepresented. They sell quality products and customer service is good.”

Helpful Report

Posted 1 year ago

“Ammon arrived in a poorly packaged box, missing 80% of its content. After opening a request to correct a problem, 4 weeks later no resolution or any remediation or even offer to solve the problem.”

Helpful Report

Posted 1 year ago

Hello, Unfortunately, sometimes these heavy packages get banged up during shipping. Here's a timeline of events for other customers to see how this was handled. 27 November - Your order shipped 29 November, 5:30PM - We received your email. 1 December, 11:35AM - We filed a claim with FedEx and provided you with a case number. At the time, we asked you to be patient for several business days for FedEx to investigate and provide a response. 1 December, 7:54PM - You replied, claiming the problem was due to our packaging and not related to FedEx. You claimed we placed an open bag inside the box. 5 December, 5:13PM - You emailed again asking for an update. At this time FedEx had not completed their investigation. You complained the bullets were not in their retail packaging. 8 December, 2:47PM - We replied with an update, stating FedEx had not yet completed their claim. At this time we explained to you the OEM/Bulk item you ordered did not come in retail packaging. It is correctly described on our website. - In your review, you state there has been no response in 4 weeks. Your email arrived 29 November, and today has been 11 business days. I don't know where you are coming up with 4 weeks (20 business days) - Your claim was approved by FedEx on 9 December, 7 business days after they received it, which is well within their timeline for claim approval during the holiday season. - You filed a chargeback with your bank, which was received on about 10 December. When a chargeback is filed, you are signaling to a business you are done dealing with them, or they have become non-responsive. You have taken your money back, and our service to you is complete. We have policies in place, and we follow them. We wish you would have been more patient as we initially asked, but our answers did not satisfy you, and for whatever reason, you did not trust our responses. In the 10 years we've been in business, we have never intentionally left anyone hanging in these situations. Customers have, however, tried every scam (friendly and not) in the book to get something they didn't pay for. This is the reason we have a claims policy and process to follow. We are sorry you had such a terrible experience with us, and we failed to satisfy you. Best of luck in the future.

Posted 1 year ago

“Have used hornady 55 grain soft points for a long time in my colt m4. Very good bullets. Your shipping was very well packaged and fast. 5 stars!”

Helpful Report

Posted 1 year ago

“First time using this outfit. Was impressed at the selection, quantity and price of these projectiles. They shipped quite fast as well. I'll be back and recommend these folks to anyone looking for very competitive prices and fast shipping.”

Helpful Report

Posted 1 year ago

“Excellent job on Clean and resizing their brass. Defenaly will keep buying my brass here.”

Helpful Report

Posted 1 year ago

“Awesome company. They are my go to store for AR parts”

Helpful Report

Posted 1 year ago

“Every previous transaction with ArmorAlly has been Great. Order processing and shipping has been handled expeditiously and very professionally. This most recent has been no exception.”

Helpful Report

Posted 1 year ago

“Very easy to do business with, let me know what to expect regarding shipping, and the product was as I expected.”

Helpful Report

Posted 1 year ago

“I have ordered from Arm Or Ally for a few years now. Have never had any issues. Always have competitive prices. There is still some room for improvement of the web site when searching specific items.”

Helpful Report

Posted 1 year ago

“I had been trying to buy a 6mm ARC barrel for a new AR build. While doing google search I came across A.O.A. Having never heard of them before I was a little skeptical. I continued to search for about 3wks but kept coming back to A.O.A. I finally decided to take a chance & placed an order. THIS WAS THE BEST DECISION I MADE. From the moment I placed the order I was kept updated with information. When it was shipped, tracking info. I am very happy with my purchase & the web site. I will be using A.O.A again. 👍👍”

Arm or Ally 5 star review on 13th December 2023

Helpful Report

Posted 1 year ago

“Ordered from this company for the first time and was very pleased. Top quality product at a very reasonable price and quick shipping. I’ll be purchasing from them again!”

Helpful Report

Posted 1 year ago

“Fit and finish excellent DLC coating uniform over bolt and carrier. Bolt specifications checked out on the new barrel upper build when checked with Go / No go gauges bolt had tight tolerances. Used this on High Power Service rifle build for CMP / NRA matches. Functioned with no hiccups and easy cleanup. I would purchase it again.”

Helpful Report

Posted 1 year ago

“QUALITY, includes tech support and fast shipping. My first choice for supplies.”

Helpful Report

Posted 1 year ago

“I always get my order in a timely manner. It's has always been correct and good quality. And there price point is good.”

Helpful Report

Posted 1 year ago

“My experience with Arm or Ally has been very good. The parts and brass I have ordered have been top quality. Their customer service has been exceptional.”

Helpful Report

Posted 1 year ago

“Honestly was a little hesitant after seeing the reviews but the complete upper with charging handle and BCG came exactly as ordered with full tracking on shipping the whole way. I'd also like to say FedEx did actually require a signature unlike some people have mentioned.”

Helpful Report

Posted 1 year ago

“Was a little bit leary about ordering from this website because I had not heard of them. When I received the order confirmation, I felt less worried. Order came in on time and was what I ordered. I will buy from them again!”

Helpful Report

Posted 1 year ago

Arm or Ally is rated 4.9 based on 12,500 reviews