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“Had a washing machine delivery from Arrow and they were absolutely faultless
I got an estimated delivery slot and a curtesy call 15 mins prior to arrival.
They arrived, unpacked the washing machine, took all the rubbish & plumbed it in free of charge. I live alone so this was a Massive bonus. Friendly & Very highly rated. Thank you!”
“All I can say is any negative reviews aimed at ArrowXL could not have dealt with two exceptional couriers Trevor and David from Harrow. They delivered our sofa last Friday 29th September very early morning. Both men were personable and professional plus helpful and caring and good advertisements for ArrowXL”
“Very friendly customer care on the phone and when the delivery driver and drivers mate turned up they were very polite and went that bit further in aiding my elderly mother who lives in Dundee by unwrapping her washing machine and installing it straight away out of kindness. Even though this is not part of there job description they took that extra time out of there day. A big thank you from myself to James and big mick for being genuinely a nice couple of lads.”
“I had two excellent guys SLADE & BAKER who did everything the company told me would happen. They were very respectful and because I am disabled even folded my large box. They’d had to open it and carry my goods through into my garden because the box was too wide to go through my doors. They never once said they couldn’t do anything and even handed me the plastic sleeve off the parcel with my delivery details. Once complete they nicely asked if I’d leave a review. I can not fault this delivery and it’s not often I get to say that! It was an absolute pleasure to do business with you! My purchase was with QVC.”
“No problems. Item was delivered on the scheduled day and time. Delivery men called an hour beforehand to notify me they were coming. Delivery men were very helpful and placed item in my chosen location.”
“Drivers were amazing delivered my dryer and placed it my kitchen where it will housed. A delight to have delivery guys where nothing was too much trouble. Highly recommend.”
“Excellent company. Kept me up to date concerning my delivery. Efficient and polite. My delivery guys were Baz and Ian, rang me 10 minutes for delivery and kindly dropped my item inside my front door. Very kind and helpful.”
“Ian & Tobias delivered my bedroom furniture set and the customer service was outstanding. They didn’t moan once that I lived on the first floor and had to carry the heavy goods up.”
“Extremely helpful delivery men who carried two heavy appliances up 4 flights of stairs in hot weather. I offered them something to drink and they declined. Very good customer service, was a shame I didn’t catch their names because they were excellent! Could not rate them enough and the delivery was well within time.”
