Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,887 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,887 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Box arrived in not great shape -but the contents were VERY well packed and survived the trip. Build quality was better than I expected. Solid design. Went together very easily without me having to download instructions. Negatives? The grate material is not as beefy as I'd like. The coating on the grate *looks* to be the same paint as on the rest of the accessory- IMO greased, bare metal would have been prefferable. I would (and have) recommended this accessory to friends.”

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Posted 3 years ago

“Product came undamaged. Great customer service and came quicker than was told”

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Posted 3 years ago

“Better pricing than any other online site, great shipping packaging & excellent timing. Will definitely order from Titan in the future.”

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Posted 3 years ago

“Very pleased with the order and the product. I have yet to season and use the grate but I’m hopeful that it will not disappoint. Thank you!”

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Posted 3 years ago

“My outdoor teakwood furniture came quickly and we love it. Installation was very easy and the price was reasonable . Thanks Titan!”

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Posted 3 years ago

“Easy to buy fair price.”

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Posted 3 years ago

“Beautiful chairs and well made. They were easy to put together. My husband and I love them.”

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Posted 3 years ago

“we are excited to use our new Rotisserie BBq for our lamb at Easter.”

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Posted 3 years ago

“Bench is solid, easy to assemble and beautiful.”

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Posted 3 years ago

“Packaged very good. Good updates on every step of the way. Product very well made and went back on web site to order more products”

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Posted 3 years ago

“Great value and fast shipping”

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Posted 3 years ago

“Item delivered quickly. Product is great.”

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Posted 3 years ago

“Great bar stools with plenty of protection to prevent any marks from shipping. Very fast shipping!!!”

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Posted 3 years ago

“Quality was better than expected, price was good & delivery was excellent..”

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Posted 3 years ago

“very fast delivery.”

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Posted 3 years ago

“Shipping and arrival was fast. I used the Weber Santa Maria grill attachment this weekend and the thing performed like a champ! I love this attachment and if you are thinking about getting it, go ahead and get it. This thing is awesome!”

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Posted 3 years ago

“Great quality product and fast shipping. 👍”

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Posted 3 years ago

“order went perfect arrived early.Thanks for all your help.”

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Posted 3 years ago

“The firepit grate looks great and extremely solid. Hope to get it in the pit as soon as weather permits.”

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Posted 3 years ago

“Awesome simply awesome”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,887 reviews