Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,797 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

381

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Everything was fine, I tried to track the deliverly but the system was down”

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Posted 3 years ago

“We bought 44 firepits and thought they were at a great price and even better shipping experience!”

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Posted 3 years ago

“Nice size. Looks super durable. I’m a heavy researcher pre-online purchase and all the positive reviews were real and true. And the product description was right on. This is solid steel, so no paint will melt when burning…..no rust to deal with! Recommend!”

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Posted 3 years ago

“Your company shipped my order within 24 hours and it arrived at my doorstep within 2 days of shipping notification! Amazing efficiency! I am very impressed and pleased! Keep up the excellent work!”

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Posted 3 years ago

“Great transaction. Received a phone call from Titan to clarify an issue with my address. Item shipped and arrived very quickly.”

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Posted 3 years ago

“Item was better than I expected”

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Posted 3 years ago

“Great products”

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Posted 3 years ago

“Table is well made, came will little requirements for assembly, wood is high quality and all true to specs.”

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Posted 3 years ago

“Table is beautiful.”

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Posted 3 years ago

“The item arrived very quickly. It was just as described and very sturdy and good quality. I am happy that I read the other reviews because the 28" was a very good fit for my 32" firepit.”

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Posted 3 years ago

“Quality Product. Fast shipping”

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Posted 3 years ago

“Delivered as advertised. Great product, assembled easily.”

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Posted 3 years ago

“The teak grill table is amazingly beautiful. I cannot believe the quality of the craftsmanship and the excellent packaging.”

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Posted 3 years ago

“We love our new bow back bench (5')! It is sturdy and well-made. In fact, it is sturdier than the Smith and Hawken bench that it is replacing after 20+ years. At first, I was worried about the minimal assembly directions, but having put together plenty of IKEA furniture, it was pretty easy. I needed a little help to hammer in a few of the pegs with a mallet, but it went together in less than an hour and looks great in our yard. I I would have bought matching chairs if they had been available. I've recommended Titan teak to a friend already. It is good quality and excellent value.”

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Posted 3 years ago

“My new favorite grilling accessory came very well packed and was a cinch to put together. It fits my 22" Weber like a glove. For the price and free shipping it is a "no brainer".”

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Posted 3 years ago

“I was looking for a heavy-duty grate for a round firepit I'm building. I chose the 36" one from Titan. I was happy with the price, the (65+ pound!) item was delivered on time and in good condition. I haven't completed the project yet, so I can't report on actual usage, but I'm pleased with the materials and construction and certain that it will serve its' purpose for many years.”

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Posted 3 years ago

“Very good product and fast shipping!”

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Posted 3 years ago

“Titan fulfilled my order quickly. There was a shipping exception that caused a delay, and there was very little information about what the issue was, when it was resolved, and when the item might arrive. The delivery driver made up for all of this by helping me move the item to my backyard palapa.”

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Posted 3 years ago

“Have bought many a cheap grill done with that this thing is built like a tank. Quick and easy to assemble (with or without instructions) 😆”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,797 reviews