Ashland Leather Reviews

Name: Ashland Leather
Rating: 4.90

4.9 Rating 5,566 Reviews

98 %

of reviewers recommend Ashland Leather

4.9

Based on 5,566 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ashland Leather:

Handcrafted leather goods from the finest leather in the world. 100% made in Chicago.

Visit Website

Email:

phil@ashlandleather.com

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Ashland Leather 5 star review on 30th May 2025

Les H

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the perfect birthday gift for my significant other. There was a hiccup with UPS misplacing my package and a team member at Ashland kindly reimbursed my fee for expediting my purchase which I did not expect. Amazing customer service! And the quality of the wallet I purchased is outstanding. Very happy!!”

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“Really words won't describe it. Just perfect.”

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“Great experience with customer service. Was able to change the speed of shipping after the order. That said, if im paying $400 for a shell wallet, I wouldn’t need to condition it once I get it. The leather was somewhat dry - I’ll need to hit it with cordovan conditioner. This is an easy solution and im not going to hit your review on that because the overall construction of the wallet is fantastic and so is the customer service. Just wanted to let you know about the need for conditioning to maintain the leather’s suppleness”

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“I have two Ashland Leather products: a wallet and a belt both in #8 shell cordovan. Both are excellent. And the bark was way better than expected.”

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“Great leather belt. Great customer service”

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“Fox! I am very happy with this wallet. Started this whole thing looking for a custom build. Ended up with this private stock fox. I am very impressed with the quality! Not sure if this will be my forever wallet. I have always been willing to pay for quality. I was looking for something smaller. 15 years with my previous wallet this is quite a bit of change as far as size. Time will tell. Hey still looking to have one made. Ashland I challenge you to step up! Bet you would be successful and it would give you an opportunity for a new design.”

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“Excellent quality and really quick international shipping. This is my second wallet from Ashland leather, and I'll definitely be returning if I need more products”

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“I ordered a Lucky Wallet in Amaretto Shell Cordovan. This wallet is fantastic, it is small enough to meet my needs to not add bulk to my pockets given my business dress attire. The Amaretto color is beautiful in person. Matt and the team answered loads of questions from me so the customer service team also gets a 5 star rating.”

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“It feels better than it looks, couldn't be happier.”

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“The Joe Batters wallet design and tumbled natural shell cordovan came to my attention watching several Ashland Leather Co. videos. Combining the design concept with what I consider to be the most memorably handsome shell cordovan material that I have ever seen would result in what I believed could be the "grail wallet" in my collection. With help from the Ashland staff, a custom order was placed and I received the tumbled natural shell cordovan Joe Batters this past Monday. To put it bluntly, I was blown away! The visual impact of the tumbled natural shell cordovan in the hand is many times greater that it was looking at it in a video image...it is the most handsome hide I have ever seen. The hand of the hide is shockingly pleasant..feeling almost like velvet to the touch, yet characteristically one of the toughest hides to be had. The Joe Batters design incorporates every feature and capability I could ever imagine needing or perhaps just wanting in a wallet. And the perfection of the wallets construction goes way beyoud the work result of a leather craftsman, indeed standing as the creation of an artist working in leather. Frankly, the only reservation I have experienced with this purchase is that every time I am carrying my Joe Batters, I find myself almost compelled to keep pulling it out of my right front pocket to feel that amazing hide in my hand and to inhale the intoxicating fragrance of the leather, while once again enjoying it's visual impact. Thank you Ashland Leather for a job done perfectly! You do great work.”

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“Absolutely beautiful. Amazing color. Can't wait to see what it looks like next year!”

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“My order arrived on time and in perfect condition. I was absolutely impressed with the packaging, presentation, and personalized wax signature on the box. Was I opening a box and removing the protective wrapping for a piece of crystal or a wallet. I now held a beautiful, personalized leather wallet. Excellent craftmanship!”

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“The best was as expected. A thick piece of quality leather with a nice patina and solid buckle doubly stitched into the belt. A little rough hewn but fine for jeans.”

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“I bought the limited run shell cordovan belt and it is superb. I have other shell cordovan belts but the Ashland belt is slightly wider and a bit more rugged. Perfect for jeans rather than formal trousers. Exactly what I wanted.”

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“I am very pleased with the Ashland Leather products. They are extremely well made - definitely show pride in their craftsmanship!”

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“Exactly what I needed”

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“This is the 3rd wallet I've bought from Ashland, and I couldn't be happier. They make quality products at a great price , and last forever. 1st wallet is going on 11 years now and the patina is incredible Thanks again!”

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“Phil - we have a problem. I ordered the $425 belt almost 2 months ago. Now, months later, I received a email infoming me that the item was delivered 4 days ago. I'm no longered in Florida and I am now at home in Glenview. I have no idea if or how this package is going to be delivered to my home 8 weeks later. I appreciate the difficulty running a business in a mobile economy and releying on delivery services to satisfy customers. Your company has been extratordinary high quality in the past but I'm discouraged about this transaction. Best, Brian”

Helpful Report

Hey Brian. I'll give you a call and I will help you with this. You noted that this preordered belt was ordered with a 6-8 week delivery time and addresses can change in that time period. I'll make sure to get this fixed for you. -Phil