Asurion Reviews

1.2 Rating 385 Reviews

4 %

of reviewers recommend Asurion

Company Reviews

Questions

Metrics

1.2

Based on 385 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Asurion deliver? How long does Asurion take to deliver? Does Asurion deliver on time? How is accuracy and good condition of items delivered by Asurion?

Returns

How is Asurion returns process?

Customer Service

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Phone:

908-547-3754

How long does Asurion take to deliver?

Helpful Report

(5 days ago)

Asurion normally delivers next Day.

Helpful Report

(5 days ago)

0.00%

Industry Average

“ After being on hold for hours and hours and constantly communicating with the representatives, they finally said that my replacement device was out for delivery. ”

- Anonymous

“ My phone was promised for same day delivery. ”

- Tanda

“ Have a appointment with my daughter at 6 pm and as soon as I'm there around 6pm I get a call of someone at my home for delivery. ”

- Jason F

Asurion Reviews

Phone:

Delivery - Slow