Atlas and I Reviews

Name: Atlas and I
Address: Business Innovation Centre, Innovation Way, Barnsley
Rating: 1.91

1.9 Rating 126 Reviews

20 %

of reviewers recommend Atlas and I

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About Atlas and I:

We think giving a gift should be a personal experience for the giver as well as the receiver, from the lightbulb moment when you discover the perfect gift, to the tear in the receiver

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Phone:

0208 944 2123

Email:

info@atlas-and-i.com

Location:

Business Innovation Centre, Innovation Way
Barnsley
S75 1JL

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Atlas and I 1 star review on 28th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely awful, we were sent the wrong item and I emailed and rang but got no answer, then after several weeks got a reply and was told it was their mistake and they would send another one with the correct map on but again that was weeks ago and we haven’t received anything yet. Very disappointed.”

Helpful Report

Posted 1 year ago

“Ordered a print with the extra art work check . Print arrived with a huge gap between the map and the silhouette. I complained sent a photo of the print as requested and then heard nothing despite my follow up emails, & calls not answered . Terrible customer service and have returned the print . I will be taking action to recover the cost of the print. Discovered the print comes from Latvia ( from the packing slip ) obviously not checked for mistakes and was never asked to check the art work despite paying for this option . My recommendation is best avoid this company at all costs !”

Helpful Report

Posted 1 year ago

“The card was to be delivered within three days it took 10 days which meant it was too late for the event. Very poor.”

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Posted 1 year ago

“Can't get any response from messages left, emails sent and phone calls made, dreadful customer service. You've just lost a relatively big order”

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Posted 2 years ago

“Similar to previous posts, I still haven't received my order after two months. No reply to emails or phone calls.”

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Posted 2 years ago

“I got a refund on one order after I complained via PayPal . They said my other order was delivered but my friend did not receive it so I lost out and so did she . Never again”

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Posted 2 years ago

“I have been trying to get in touch with their customer advice team now for a week. I have left several voicemails (no one ever picks up their company phone), 5 emails, and social media posts. No one replies. Terrible service and I still have no idea what has happened to my (now late) order.”

Helpful Report

Posted 2 years ago

“Although the artwork was lovely, it was not what I ordered. I have emailed countless times trying to sort it out and other than a reply asking what I actually received (which is replied to) I have had no further contact. I even admit it may have been me ordering wrong but have had no reply to try and get the order re-done. Therefore I’m afraid on this occasion I cannot recommend”

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Posted 2 years ago

“Poor quality blurry picture and the map not where I wanted it.”

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Posted 3 years ago

Atlas and I is rated 1.9 based on 126 reviews