Atterley Reviews

Name: Atterley
Address: Atterley.com Retail,16 Charlotte Square, Edinburgh
Rating: 4.44

4.4 Rating 580 Reviews

88 %

of reviewers recommend Atterley

Company Reviews

Questions

Metrics

4.4

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5

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Email:

support@atterley.com

Location:

Atterley.com Retail,16 Charlotte Square
Edinburgh
EH2 4DF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good store”

Helpful Report

Posted 6 years ago

Good morning Irene, Thank you for taking the time to leave a review! I am so pleased you have had a great experience at Atterley. We hope to see you again soon. Best wishes, Tobias Atterley Customer Care

Posted 6 years ago

Good morning Irene, Thank you so much for leaving Atterley a five-star review! We really appreciate you doing so. We hope to see you again soon, and have a lovely day! Kindest regards, India Atterley Customer Care

Posted 6 years ago

“Love the selection of curated designers you don’t see on the high street, especially the wide range of Scandinavian labels. The website is great to use too. I hardly shop anywhere but Atterley now!”

Helpful Report

Posted 6 years ago

Good Morning, I am so pleased you have had a great experience at Atterley. It is lovely to hear you are thrilled with the curated selection of independent boutiques online at Atterley! Thank you for leaving a review, and we look forward to seeing you again soon. Many thanks, Savannah Atterley Customer Care

Posted 6 years ago

“Fast...reliable”

Helpful Report

Posted 6 years ago

Hello, It is lovely to hear from you. Thank you for leaving a review of your Atterley experience! We aim to ensure the best products, as well as services, are available at Atterley so it is great to hear you are happy with your order. Many thanks, Savannah Atterley Customer Care

Posted 6 years ago

“Kvalitetsvarer, konkurrencedygtige tilbud. Kompetent kundeservice.”

Helpful Report

Posted 6 years ago

Hej, Mange tak for at tage dig tid til at gennemgå din oplevelse. Vi sætter pris på det! Vi håber at se dig snart. Bedste ønsker, India Atterley Customer Care

Posted 6 years ago

“While I was disappointed that the dress I ordered didn't fit me I was impressed with how quickly the dress arrived and how easy it was to return the item.”

Helpful Report

Posted 6 years ago

Good morning, We are so sorry to hear that your order wasn't the right fit. However, we really appreciate you leaving such a lovely review! It is great to hear you have enjoyed your Atterley shopping experience. We always aim to ensure our customers have the best experience possible. We look forward to seeing you again soon. Many thanks, India Atterley Customer Care

Posted 6 years ago

“With good quality and very fast delivery. Thanks”

Helpful Report

Posted 6 years ago

Hello Xuechun, Many thanks for leaving such a great review! We aim to ensure the best products, as well as services, are available at Atterley so it is great to hear you are happy with your order. Thank you so much for shopping at Atterley and supporting independent boutiques. Many thanks, Tobias Atterley Customer Care

Posted 6 years ago

“A great selection of clothes and accessories from many different discerning brands. Something for everyone.”

Helpful Report

Posted 6 years ago

Good morning Allison, Thank you for such a brilliant review! It is always great to hear from our customers. We work hard to bring the best products and service to our customers, and we are so happy this has been reflected in your Atterley experience. It is excellent to hear you love the products you received. Thank you so much for shopping at Atterley and supporting independent boutiques. Kindest regards, India Atterley Customer Care

Posted 6 years ago

“Very quick and efficient!”

Helpful Report

Posted 6 years ago

Morning Isabelle, It is great to hear you have enjoyed your Atterley shopping experience. We always aim to ensure our customers have the best experience possible. Thank you so much again for taking the time to leave a review! We look forward to seeing you again soon. Many thanks, Savannah Atterley Customer Care

Posted 6 years ago

“Fast delivery, item as described.”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time to leave a review! It is great to hear you have enjoyed your Atterley shopping experience. We always aim to ensure our customers have the best experience possible. We look forward to seeing you again soon. Best wishes, Tobias Atterley Customer Care

Posted 6 years ago

Good morning Maria, Thank you so much for your lovely review of your shopping experience at Atterley! We really appreciate you taking the time out of your day to review Atterley, and we are thrilled to hear you loved our range of products. We hope to see you again soon. Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“Quick international delivery :) easy to navigate website. Listen importantly FREE INTERNATIONAL shipping !!”

Helpful Report

Posted 6 years ago

Hello Karman, Thank you so much for your kind review. We loved hearing from you! We aim to ensure the best service is available at Atterley so it is great to hear you are happy with your order. Thank you so much for shopping at Atterley and supporting independent boutiques. Many thanks, India Atterley Customer Care

Posted 6 years ago

Good morning Karman, It is so lovely to hear from you. Thank you for leaving such a fab review! It is great to hear you have enjoyed your Atterley shopping experience. We always aim to ensure our customers have the best experience possible so it is great to hear we are meeting our high standards! It has really put a smile on our faces to hear you love Atterley! We look forward to seeing you again soon. Many thanks, Kelly Atterley Customer Care

Posted 6 years ago

“I’ve enjoyed shopping on Atterley and I keep checking for something new that I might like, very good offers, styles that I like and excellent service!”

Helpful Report

Posted 6 years ago

Hello Barbara, It is so lovely to hear from you. Thank you for leaving such a fab review! It is great to hear you have enjoyed your Atterley shopping experience. We always aim to ensure our customers have the best experience possible so it is great to hear we are meeting our high standards! It has really put a smile on our faces to hear you love Atterley! We look forward to seeing you again soon. Many thanks, Chloe Atterley Customer Care

Posted 6 years ago

“My best internet shopping experience. Quick answers, super fast delivery and for free. great”

Helpful Report

Posted 6 years ago

Good Afternoon Tiina, Thank you so much for taking the time to leave such a positive review. It really puts a smile on our faces when customers get in touch about their Atterley experience! This really was such a lovely review! We look forward to seeing you again soon. Kindest regards, Lucy Atterley Customer Care

Posted 6 years ago

“Great prompt service”

Helpful Report

Posted 6 years ago

Hello How, Thank you for taking the time to leave a review on your shopping experience. We're so happy to hear that you are pleased with the service offered at Atterley. We hope to see you again soon! Kind regards, Chloe Atterley Customer Care

Posted 6 years ago

“Very promp service and pleased with product”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you so much for your 5 star review! I am so glad to hear you are pleased with the service provided at Atterley as well as the product you have received. It is great to hear we are hitting the mark. Many thanks, Lucy Atterley Customer Care

Posted 6 years ago

“Quick shipping & packaged well. I love my new purchase!! Great value too”

Helpful Report

Posted 6 years ago

Hello, Thank you for leaving a review of your Atterley experience! I am so pleased to hear you are thrilled with the products you have received as well and our speedy delivery. We hope to see you again soon :) Many thanks, Chloe Atterley Customer Care

Posted 6 years ago

“I like your clothes. The prices are (how to say) ok and your custommerservice excellent”

Helpful Report

Posted 6 years ago

Hello Vivi, Thank you for your lovely review. We love to hear feedback from our customers. We look forward to seeing you again! Many thanks, Chloe Atterley Customer Care

Posted 6 years ago

“Always enjoy browsing the website and making a purchase. Love finding different brands. Excellent customer service.”

Helpful Report

Posted 6 years ago

Good Afternoon Kirsty, Many thanks for your review! We love to hear feedback from our customers. I am so glad you are pleased with your experience at Atterley and our Customer Service Team. It is wonderful to hear you love browsing out site and shopping with us. Thank you so much for shopping at Atterley and supporting independent boutiques. Many thanks, Chloe Atterley Customer Care

Posted 6 years ago

“Excellent and fast service”

Helpful Report

Posted 6 years ago

Good Afternoon Lisa, Thank you for your 5 star review - it is always so lovely to get feedback from our customers :) I am so pleased to hear you have had a great Atterley experience. We strive to ensure the best service are provided by us so it is great to hear we are hitting the mark. Thank you for shopping at Atterley. Kindest regards, Lucy Atterley Customer Care

Posted 6 years ago

“Super quick delivery. Sweater as described and arrived beautifully packed. I couldn’t ask for more!”

Helpful Report

Posted 6 years ago

Hello Louise, It is lovely to hear from you. Thank you for leaving a review of your Atterley experience! We aim to ensure the best products as well as services are available at Atterley so it is great to hear you are happy with your order. Thank you so much for shopping at Atterley and supporting independent boutiques. Many thanks, Chloe Atterley Customer Care

Posted 6 years ago

“Very good selection and quick answer when I asked more information.”

Helpful Report

Posted 6 years ago

Good Afternoon Lara, Thank you for taking the time out of your day to leave a 5 star review. It is always so lovely to get feedback from our customers. I am so pleased to hear you have had a great Atterley experience. We strive to ensure the best service are provided by us so it is great to hear we are hitting the mark. Thank you for shopping at Atterley. We hope to see you again soon. Kindest regards, Lucy Atterley Customer Care

Posted 6 years ago

Atterley is rated 4.4 based on 580 reviews