Atterley Reviews

Name: Atterley
Address: Atterley.com Retail,16 Charlotte Square, Edinburgh
Rating: 4.44

4.4 Rating 580 Reviews

88 %

of reviewers recommend Atterley

Company Reviews

Questions

Metrics

4.4

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5

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Email:

support@atterley.com

Location:

Atterley.com Retail,16 Charlotte Square
Edinburgh
EH2 4DF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chloe went out of her way to source a beautiful Rails shirt for me.”

Helpful Report

Posted 6 years ago

Good morning Ailsa, Thank you for taking the time out of your day to write a review of your experience with Atterley! We are delighted to hear you had a great correspondence with Chloe, our Head of Customer Care. We both hope you are enjoying your lovely Rails shirt! I hope to see you again soon. Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“very good service and quick.”

Helpful Report

Posted 6 years ago

Hello Basiima, Thank you very much for taking the time out of your day to leave a five-star review! We really appreciate it. We are thrilled to hear you were impressed with our quick delivery service. I hope you have a lovely day! Best wishes, Savannah Atterley Customer Care

Posted 6 years ago

“I found a wide range of choice and the website was easy to use.”

Helpful Report

Posted 6 years ago

Good morning Ms Bore, I hope you are well. Thank you very much for leaving such a great review of your online experience at Atterley. We work hard to ensure our website and our variety of products creates the best possible shopping experience for our customers and we are delighted to hear you enjoyed shopping with Atterley. Kindest regards, India Atterley Customer Care

Posted 6 years ago

“I ordered the MK trainers and got the parcel in the next few days after I place the order. The shoes lovely. Very happy about the service. Izabela”

Helpful Report

Posted 6 years ago

Good morning Izabela, I hope you are well! Thank you very much for leaving such a lovely review of your experience at Atterley. So glad to hear you love your trainers - I love them too! I hope to see you again soon. Kindest regards, Kelly Atterley Customer Care

Posted 6 years ago

“I was impressed with the swift delivery”

Helpful Report

Posted 6 years ago

Dear Hembadoon, Thank you so much for your lovely review. We are so glad to hear you enjoyed our swift shipping experience and we hope to see you again soon! Kind regards, Tobias Atterley Customer Care

Posted 6 years ago

“Delighted with my purchase, perfectly packaged, thank you 💗”

Helpful Report

Posted 6 years ago

Good morning Teresa, I hope you are well! Thank you so much for your lovely review. We are delighted to hear you loved the packaging and your overall shopping experience at Atterley. We hope to see you again soon. P.S your shoes are gorgeous! Kind regards, Kelly Atterley Customer Care

Posted 6 years ago

“Very happy with my purchase. Great product. My order was actioned quickly and arrived promptly. I’d recommend shopping here”

Helpful Report

Posted 6 years ago

Good morning, Thank you so much for taking the time out of your day to leave a five-star review - it means a lot to us at Atterley HQ! We are very happy to hear that you loved your purchase and that you were impressed with the prompt delivery. Have a brilliant week and enjoy your items! Best wishes, Savannah Atterley Customer Care

Posted 6 years ago

“Quick delivery.”

Helpful Report

Posted 6 years ago

Good morning, Thank you for taking the time out of your day to leave a five-star review of Atterley - we really appreciate it! It is great to hear that you were delighted with the prompt delivery of your product. Have a great day! Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“Easy to navigate and purchase! Prompt delivery! Fuss-free shopping :)”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for leaving a review of your Atterley experience. We aim to ensure the best shopping experience is available at Atterley so it is great to hear you are impressed with the prompt delivery and our website! Have a lovely day. Many thanks, India Atterley Customer Care

Posted 6 years ago

“I have been impressed by the quality and choice of items at Atterley, and I can see Atterley becoming my main online shopping wesbite, no need to check lots and lots of small website. And also the free delivery and free returns are just tip top ! Thank you”

Helpful Report

Posted 6 years ago

Good morning Goldie, Thank you so much for taking the time to leave a five-star review of your Atterley shopping experience! We really appreciate you doing so. We are so pleased to hear that you enjoyed the variety of products, boutiques and brands online at Atterley. It means a lot to us that you are thrilled with your experience, from start to finish! We hope to see you again soon. Kindest regards, Kelly Atterley Customer Care

Posted 6 years ago

“Very professional service and great value”

Helpful Report

Posted 6 years ago

Good morning, Thank you so much for your great review! We always love hearing from our customers in our endeavour to provide the best possible shopping experience. We are so pleased you were impressed by our professional service and the pricing of our products. We hope to see you soon! Best wishes, Savannah Atterley Customer Care

Posted 6 years ago

“friendly!”

Helpful Report

Posted 6 years ago

Hello Maria, It is lovely to hear from you. Thank you for leaving a review of your Atterley experience! We aim to ensure the best products, as well as services, are available at Atterley so it is great to hear you are happy with our approach to customer service. Many thanks, Savannah Atterley Customer Care

Posted 6 years ago

“Received my goods promptly, would definitely order again x”

Helpful Report

Posted 6 years ago

Good afternoon Lynn, It is lovely to hear from you. Thank you for leaving a review of your Atterley experience! We aim to ensure the best products, as well as services, are available at Atterley so it is great to hear you are happy with your order. Many thanks, Chloe Atterley Customer Care

Posted 6 years ago

“good website and good service and well packed”

Helpful Report

Posted 6 years ago

Good afternoon Bea, Thank you so much for your lovely review! We always love hearing from our customers in our endeavour to provide the best possible shopping experience. We are so pleased you were impressed by our website and our overall service. We hope to see you soon! Best wishes, Savannah Atterley Customer Care

Posted 6 years ago

“Lovely dress just like the picture. Quick delivery. Everything perfect.”

Helpful Report

Posted 6 years ago

Good morning, Thank you so much for your great review regarding your Atterley shopping experience! We always love hearing from happy customers in our endeavour to provide the best possible shopping experience. We are so pleased you loved your dress - I love it too! We hope to see you soon! Best wishes, India Atterley Customer Care

Posted 6 years ago

“Very fast and serious!!”

Helpful Report

Posted 6 years ago

Good morning, Thank you for taking the time out of your day to leave a review of your Atterley shopping experience! We really appreciate you doing so. We hope to see you again soon! Kindest regards, Kelly Atterley Customer Care

Posted 6 years ago

“Quick and smooth experience from purchase to delivery. Item in as advertised quality and a great discount. Quick simple express parcel delivery too.”

Helpful Report

Posted 6 years ago

Hello David, It is lovely to hear from you. Thank you for leaving a review of your Atterley experience! We aim to ensure the best products, as well as services, are available at Atterley so it is great to hear you are happy with your order. Thank you so much for shopping at Atterley and supporting independent boutiques. Many thanks, Tobias Atterley Customer Care

Posted 6 years ago

Hello David, Thank you so much for leaving a review :) We aim to ensure the best products, as well as services, are available at Atterley so it is great to hear you are happy with your order. Thank you so much for shopping at Atterley and supporting independent boutiques. Many thanks, Kelly Atterley Customer Care

Posted 6 years ago

“Easy to use and quick”

Helpful Report

Posted 6 years ago

Good afternoon, Many thanks for your lovely feedback and for taking the time to leave a review! We love reading your comments and hope to see you again soon! Kindest regards, Savannah Atterley Customer Care

Posted 6 years ago

“Very friendly customer service, super quick delivery.”

Helpful Report

Posted 6 years ago

Good afternoon Christiane, Thank you for leaving a review of your Atterley experience. We aim to ensure the best products are available at Atterley so it is great to hear you are happy with the customer service and have prompt delivery. Many thanks, Chloe Atterley Customer Care

Posted 6 years ago

“It was quick, very good service! I’ll buy more with Atterley!”

Helpful Report

Posted 6 years ago

Good morning, Thank you very much for taking the time out of your day to leave such a lovely review! We loved reading about your experience and it has put a smile on our faces at Atterley HQ this morning! We look forward to seeing you again soon. Best wishes, Savannah Atterley Customer Care

Posted 6 years ago

Atterley is rated 4.4 based on 580 reviews