Atterley Reviews

Name: Atterley
Address: Atterley.com Retail,16 Charlotte Square, Edinburgh
Rating: 4.44

4.4 Rating 580 Reviews

88 %

of reviewers recommend Atterley

Company Reviews

Questions

Metrics

4.4

Based on 580 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5

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Email:

support@atterley.com

Location:

Atterley.com Retail,16 Charlotte Square
Edinburgh
EH2 4DF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived well packaged and quickly. Lovely to be able to use Collectplus which is very convenient. Item was gorgeous.”

Helpful Report

Posted 6 years ago

Good morning Lucy, Thank you so much for taking the time out of your day to write a five-star review of your shopping experience with us. We really appreciate you doing so! Atterley Customer Care is thrilled to hear you enjoyed our partnership with CollectPlus, as well as your gorgeous product! We are so glad to hear you loved the convenience of shopping with Atterley, and I hope to see you again soon. Best wishes, India Atterley Customer Care

Posted 6 years ago

“Very helpful. Cashmere joggers really nice and warm.”

Helpful Report

Posted 6 years ago

Good morning, I hope you are well and have had a great week! Thank you so much for taking the time to leave Atterley a five-star review. It really does make our day to hear from happy customers. We are so pleased you love your cashmere joggers - enjoy wearing them, and I hope to see you again soon! Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“Great place to find niche labels and it feels good to be supporting independent (and often women-owned) businesses.”

Helpful Report

Posted 6 years ago

Good afternoon Melissa, I hope you are well and have had a great week so far! Thank you so much for taking the time out of your day to leave Atterley such a kind review. We really appreciate you doing so, and we are so thrilled to hear you love supporting independent boutiques as well as our varied range of products. We hope to see you again soon and enjoy wearing your cardigan, it is so lovely! Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“Great showcase of brands big and small with some really different pieces. Speedy delivery.”

Helpful Report

Posted 6 years ago

Good morning, Thank you for such a great review of your experience with Atterley! We really appreciate you taking the time to leave a five-star review. We are thrilled to hear you love our mixture of independent boutiques to larger brands, as well as our speedy shipping. I hope to see you again soon and have a great rest of your week! Kindest regards, India Atterley Customer Care

Posted 6 years ago

“Great experience so far!Great choice of brands and styles. I received my items on time. I will purchase there again!”

Helpful Report

Posted 6 years ago

Good morning Valentina, I hope you are well and having a great week! Thank you so much for taking the time out of your day to leave Atterley a five-star review. It is fantastic to hear you love our curated selection of brands and styles, as well as our speedy delivery. Looking forward to seeing you again soon, and enjoy your items! Kindest regards, Kelly Atterley Customer Care

Posted 6 years ago

“ordine perfetto e velocissimo! grazie”

Helpful Report

Posted 6 years ago

Ciao Catia! Grazie mille per aver lasciato una recensione gentile della tua esperienza di acquisto. Siamo molto lieti di sapere che ami il tuo articolo e la nostra spedizione rapida. Auguri, Savannah Atterley Customer Care

Posted 6 years ago

“Product as described. Timely delivery. Will order again.”

Helpful Report

Posted 6 years ago

Good morning, I hope you are having a great day! Thank you so much for leaving a five-star review of your shopping experience with Atterley. It means so much to us to hear from happy customers. We are very happy to hear that you enjoyed our shipping methods and your product! Looking forward to seeing you again soon. Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

“Very good, impressed with the speed an email was sent apologising for a dress not being available and funds immediately back in PayPal”

Helpful Report

Posted 6 years ago

Good afternoon Sue, Thank you so much for taking the time out of your day to leave a five-star review of your shopping experience with Atterley. We loved hearing from you! We are very pleased to hear that you were impressed with our customer service and our efficient returns. I hope to see you again soon, and have a brilliant week! Kind regards, India Atterley Customer Care

Posted 6 years ago

“Lovely stuff”

Helpful Report

Posted 6 years ago

Good afternoon, Thank you for your kind review of Atterley! We really appreciate hearing from you. I hope you have a great day and thank you again! Great to hear that you love our products as much as we do. Kindest regards, Kelly Atterley Customer Care

Posted 6 years ago

“I only recently discovered Atterley and so far I have nothing but good things to say. I struggle to find retailers who stock classic styles that appeal to me, as well as jeans that fit me as I'm tall and slim, and on Atterley I found a huge number of items that I would wear. I soon ordered 5 pairs of jeans and trousers from them, and 4 out of 5 of their suppliers sent their items very quickly, wrapped in lovely packaging, and every single pair fit perfectly - this is in no small part thanks to Atterley's sizing charts on the website, as 3 of these pairs were in Italian sizes which I had not bought before. Only one pair was too small for me, which I had to return. Incidentally, this was also the last pair to arrive, arriving in plain packaging with the jeans themselves ever-so-slightly grubby and some of the tags removed and placed in the back pocket. However, Atterley have already received my return and refunded me the cost of the jeans faster than any other retailer I've ever dealt with. I don't often leave reviews as most retail experiences tend to be fairly mediocre, however I've been extremely pleased with Atterley and would highly recommend them.”

Helpful Report

Posted 6 years ago

Good Morning Kayleigh, Thank you very much for taking the time out of your day to leave a five-star review of your experience shopping with independent-retailer, Atterley. It really means the world to us to hear from happy customers here at Atterley HQ! We are truly grateful for your feedback and your positive comments, as well as the constructive criticism we can improve on to ensure more happy customers like you. I hope you love wearing your new trousers - I love all of them! We hope to see you again soon and once again, thank you very much for such a great review. Have a brilliant week. Kindest regards, Kelly Atterley Customer Care

Posted 6 years ago

“The clothes are great and everything is shipped and received within a few days.”

Helpful Report

Posted 6 years ago

Good morning, Thank you so much for leaving a five-star review of your shopping experience with Atterley. We really appreciate you doing so! We are very pleased to hear that you received your items within a few days, and I hope you love your items! Have a great day and thank you for supporting independent boutiques. Best wishes, India Atterley Customer Care

Posted 6 years ago

“Items are beautifully packed and arrived quickly. Happy experience!”

Helpful Report

Posted 6 years ago

Good morning, Thank you so much for taking the time to leave such a lovely review! We are so thrilled to hear you enjoyed a happy experience shopping with Atterley. It really does make all the difference when your purchases are packaged beautifully. I hope to see you again soon! Kindest regards, Kelly Atterley Customer Care

Posted 6 years ago

“Very fast delivery and friendly service”

Helpful Report

Posted 6 years ago

Good morning Anne, Thank you for taking the time to write a review! We really appreciate you doing so. We are very pleased to hear you enjoyed our friendly customer service :) I hope you are enjoying wearing your new scarf! Kindest regards, Kelly Atterley Customer Care

Posted 6 years ago

“Fast deliver, attractive items.”

Helpful Report

Posted 6 years ago

Good morning, Thank you so much for taking the time out of your schedule to leave a review of Atterley! We are very pleased to hear you love our range of products which are curated by our Boutique Buyers :) I hope to see you again soon! Kind regards, Kelly Atterley Customer Care

Posted 6 years ago

“Fantastic speedy service - easy returns (though I didn’t need to!) make a huge difference to ordering to try on”

Helpful Report

Posted 6 years ago

Hello, Thank you so much for leaving a five-star review of your online shopping experience with Atterley! It is always great to hear from happy customers, especially when you love your garments as much as we do. I hope you have a brilliant weekend. Kind regards, India Atterley Customer Care

Posted 6 years ago

“Free deliveries and returns Fast delivery Very happy”

Helpful Report

Posted 6 years ago

Good morning Tina, Thank you for your lovely review! We are really pleased to hear you are happy with your order and our quick and easy returns policy. I hope you have a terrific weekend and we'd love to see you shopping on Atterley soon! Best wishes, Savannah Atterley Customer Care

Posted 6 years ago

“Quick delivery and very happy.”

Helpful Report

Posted 6 years ago

Good morning, Thank you for writing such a lovely review! We are always thrilled to hear from happy customers, especially when you are impressed with our fast shipping and delivery. I hope you have a fantastic weekend! Kind regards, Savannah Atterley Customer Care

Posted 6 years ago

“Excellent service professional & prompt delivery”

Helpful Report

Posted 6 years ago

Hello, Thank you for taking the time out of your day to leave a five-star review of your shopping experience with Atterley! All of us at Atterley Customer Care are very pleased to hear you were impressed with our prompt and professional services. It is very important to us to provide the best possible customer services! I hope to see you again soon. Kind regards, Tobias Atterley Customer Care

Posted 6 years ago

“The products have been arrived on time. Both dresses fit me well and they were as I expexted them. Definitely I would like to buy again from your e shop!!😊 Thank you”

Helpful Report

Posted 6 years ago

Dear Victoria, I hope you are well! Thank you so much for leaving such a kind review of your shopping experience with Atterley. We are thrilled to hear you love both your dresses - they are such lovely choices! Looking forward to seeing you again soon. Kind regards, India Atterley Customer Care

Posted 6 years ago

“Excellent prompt service”

Helpful Report

Posted 6 years ago

Good morning, Thank you so much for leaving a five-star review of your experience with Atterley! We are really pleased to hear you were impressed with our prompt services. Have a brilliant weekend! Best wishes, Kelly Atterley Customer Care

Posted 6 years ago

Atterley is rated 4.4 based on 580 reviews