Audio Book Store Reviews

1.3 Rating 37 Reviews
8 %
of reviewers recommend Audio Book Store
1.3
Based on 37 reviews
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Audio Book Store 1 star review on 22nd July 2023
Anonymous
Audio Book Store 1 star review on 13th July 2023
Anonymous
Audio Book Store 1 star review on 13th July 2023
Anonymous
Anonymous
Anonymous  // 01/01/2019
Shocking. Stick with Audible. If audible don't have your book. Find something else. Never use this sight
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Posted 1 week ago
Worst app ever for audiobooks. Books are overpriced as compared to audible and audiobooks. They deduct money monthly from your account but you don’t get a book- they claim it’s for discounts but it’s made redundant by the fact that even with said discounts their books are more expensive. I have been trying to get a refund to no avail. I strongly warn people against using this book store.
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Posted 3 weeks ago
Cancelled my subscription with AudiobookStore and they just keep on charging my credit card. Haven't been able to talk to them due to claimed issues with their phone system. There's a lot of sympathy via email correspondence, no action though. As stated by others, sketchy at best. I'll be going with Audible or going without.
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Posted 3 months ago
I ordered a book in error and contacted the company immediately to exchange the book. I was told that they don’t do exchanges and that they are sorry for any inconvenience. 🤬
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Posted 4 months ago
Dodgy. Had to cancel my Visa card to stop the chargers coming months after receiving their email confirming my account was cancelled
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Posted 4 months ago
These people are criminals. Purchased one book then they started charging me every month. I did not authorize this charge. Customer service doesn’t exist. You message on the app no body gets back. I email them they say the email is not on record I provide proof that the email I provided is the one on my app. They can’t find it. I show proof of the money coming out of my account they can’t find it. You can’t cancel a subscription you never authorized. Then when I became frustrated they said my tone was unacceptable and stopped responding to my emails. I’ve contacted consumer affairs and lodged a complaint and I had to cancel my card. Absolute nightmare. Do not use these horrible American people.
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Posted 6 months ago
The app is clumsy, and so I didn't use it much. When I came to want to cancel no one gets back to you but they keep taking their monthly payment out of your bank account. They are not an honest company I have found.
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Posted 7 months ago
Scam just purcahsed an audio book cant download it ..
Audio Book Store 1 star review on 22nd July 2023
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Posted 8 months ago
They charged me every month for a osubscription that I didn't sighn up for, didn't notice for five months! I just wanted to buy one book, very disappointing.
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Posted 8 months ago
So many red flags after talking to customer service! I ordered 1 book from this company. I was barely able to finish it. Download speed was incredibly slow and the app is full of glitches. I also thought it was a 1 time charge. Little did I know that my account was being charged monthly. When I contacted customer service for help, their line was set up to automatically go to voice-mail. I did not receive a call back. Then I emailed. Over 10 times I emailed. It doesn't matter if you are satisfied. It doesn't even matter if you have been using the product or not. There are no refunds from this company. Only emply apologies and attitude. On top of that the "customer service line" blocked my number, and the person who was emailing with me magically got promoted to manager during our email chain!
Audio Book Store 1 star review on 13th July 2023 Audio Book Store 1 star review on 13th July 2023
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Posted 8 months ago
Like so many here. My review is simple...... STAY AWAY from Audio Book Store!!!!! DO NOT GIVE THEM YOUR CREDIT CARD DETAILS!!!!!!!!
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Posted 11 months ago
Their discount cost me 3 times as much while using a secured credit card. Trying to figure out how they recharged my card with a revolving Security Pin???? I wished I could rate in the negative but the only choice is at least one star to show a rating - do not fall for their so call best price - it will cost you when you cannot cancel in their app & have to log into their website - reputable firms have greater visibility & accessibility in their apps than on their website for security & safety reasons! Run!!! Do not enter you credit card!!!
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Posted 11 months ago
SCAM DO NOT GIVE YOUR CREDIT CARD DETAILS
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Posted 1 year ago
BEWARE Fraudulent, filthy scammers who need to be cancelled and hard! While searching for a book I wanted, they listed the book at a certain price to lure you in. Made the purchase thinking I bought the book but I actually was buying inconspicuously, a membership to which they continue to charge me monthly despite requesting for a cancellation immediately. Apparently they are “unable to cancel your membership” according them. BEWARE of these lifelong leeches, don’t get caught being stolen from by them.
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Posted 1 year ago
Did not sign up for monthly accounts yet they are taking money out AND THE BOOKS DONT DOWNLOAD FULLY!
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Posted 1 year ago
Trustpilot reviews Review of Audio Book Store Chris Karickhoff 4 reviews US Rated 1 out of 5 stars Updated 24 minutes ago Misleading advertiement Misleading advertiement. They claim you can exchange books (implying it is not a hassle like their competition). You can't even find help to exchange on their site typing in "return". You have to cancel the trial to get their attention and then you cant evenly exchange. It is double to get another book. They won't offset it and they tell you your good to go so you will restart the membership and then immediately charge your card for a months dues. Do not use Audiobookstore. Use Audible (at least they do not mislead about their charges) or use your library or even Amazon if you have to. Do not get suckered in by this company. In response to their reply. They did not tell me that all the following books were double. They told me they would give me a credit for another book. What I got from them was my book download taken away and charged an additional 7.95. I got a 7.95 credit that is worthless. Their return policy is a scam as well as their advertisement. They hide behind small print and ambiguity and would rather trash their customer over $14.90 then do the right thing. How they will treat you is exactly what they are doing to me. Their response says it all. If you want scammed, mislead, your money and books taken, and mistreated then by all means, sign up with Audiobookstore.
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Posted 1 year ago
I have been cheated for over two year and I just realized
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Posted 1 year ago
DO NOT give your credit card details to this business. They never stop taking your money! No matter how many times you try to cancel and contact them!
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Posted 1 year ago
If I could give this company zero or even negative stars I would. Fortunately I didn't fall for the monthly subscription scam, and I used PayPal so they didn't get my credit card info, but I only bought from them and not Audibles or other streaming service requiring a proprietary mobile app because their website promised me I could download my audiobook as MP3, but after they got my money they gave me this BS about "Unfortunately due to technical issues beyond our control, we’re having to discontinue allowing downloading of audiobooks for the time being." Their website LIED to me, and I want my money back!!!
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Posted 1 year ago
The advertising did not clearly tell you that you need to pay for any future books after you paid the monthly fees. The US$7.95 monthly fee is only for you get a discounted prices each month. Don't be tricked.
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Posted 1 year ago
Audio Book Store is rated 1.3 based on 37 reviews