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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs S Sahni
Verified Buyer
“Very good and efficient service”
Helpful Report
Posted 4 years ago
Mr Darryl Shoob
Verified Buyer
“Polite service, but I had to call back the next day as I did not receive the documents by email as agreed.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Always reliable and good value cover. However, I could not update my phone number on the website, or renew my policy online due to an error on pricing.”
Helpful Report
Posted 4 years ago
Mr John Dan Richmond
Verified Buyer
“Very efficient and professional. Customer service and staff communications are very good. Breakdown recovery speedy and caring”
Helpful Report
Posted 4 years ago
Miss Rachel Abbott
Verified Buyer
“Not actually had a reason to call you out on a breakdown but pleased to know I am covered if needed.”
Helpful Report
Posted 4 years ago
Mr Glyn Foulkes-Williams
Verified Buyer
“I do think a better no claims discount could be offered. Otherwise its a good service.”
Helpful Report
Posted 4 years ago
Mr John Sinclair
Verified Buyer
“Service was good”
Helpful Report
Posted 4 years ago
Ms Melanie Jones
Verified Buyer
“An efficient renewal process and rapid receipt of documents by email. The fact that a change which means future renewals will be automatic, should have been highlighted.”
Helpful Report
Posted 4 years ago
Mr Terrence Longfellow
Verified Buyer
“Telephone lines to busy on first attempt to renew policy”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Helpful and informative.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Quick efficient service”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“N/A thank you”
Helpful Report
Posted 4 years ago
Mr Iain Macdonald
Verified Buyer
“Sensible cover at a good price.”
Helpful Report
Posted 4 years ago
Mr P J Woodthorpe
Verified Buyer
“Excellent service when needed to recover my car”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“The customer service for my renewal was excellent, I didn't have to wait long on the phone to renew. I have the Total Superservice policy which is very competitive in price with the other market leaders and my renewal was cheaper than that quoted to new customers on the website, so in this case it does pay to be loyal.”
Helpful Report
Posted 4 years ago
Ms Helen Irving
Verified Buyer
“Tina was very amiable but initial phone clarity was very poor quality. Could not hear the dialogue when line was busy but improved during conversation and renewal with Tina. Regards Helen Irving”
Helpful Report
Posted 4 years ago
Mrs Angela Mcnamee
Verified Buyer
“Very professional lovely and clear on the telephone Which is not always the case in telephone situations Also a very friendly manor”
Helpful Report
Posted 4 years ago
Ms B Squire
Verified Buyer
“Melissa was very helpful and efficient. She scrolled through the policy when I questioned the cover for Europe and was able to confirm this for me. She was courteous and respectful and dealt promptly with my renewal”
Helpful Report
Posted 4 years ago
Mr Michael Lindop
Verified Buyer
“Good service”
Helpful Report
Posted 4 years ago
Miss Lorraine Mann
Verified Buyer
“I had a query my car breakdown policy. Customer service were able to resolved the matter promptly.”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,617 reviews
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