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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Miss Julie Cheesman
Verified Buyer
“Your service was very good today. Thank you however the scripts that you have to read are too much. I already had an email that explained everything. I can read. I really don’t need it repeated over the phone. The only reason I called was the website had an error. J Cheesman”
Helpful Report
Posted 4 years ago
Mr Tirumala Chinnam
Verified Buyer
“She have been supported me to resolve issue”
Helpful Report
Posted 4 years ago
Mrs J Moore
Verified Buyer
“Good value for cover and good admin service. Breakdown service has not needed yet.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Professional, helpful service.”
Helpful Report
Posted 4 years ago
Mr Desmond Dolan
Verified Buyer
“Very cheap cover but thankfully never needed assistance”
Helpful Report
Posted 4 years ago
Mrs A Sheffield
Verified Buyer
“Easy to renew my policy, Jack was friendly and helpful.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Pleased with auto national but disappointed with the service in renewal. Not clear In What was being offered as optional additional service., did not say this and when I said we already had the service I felt she was rude. Had she said this year we have additional key cover that would if stopped the confusion .”
Helpful Report
Posted 4 years ago
Mrs M Mckee
Verified Buyer
“Service was very good but took a bit longer than I would have expected.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Easy to renew policy”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Generally satisfied. I was disappointed today to find that online renewal would have cost me £5 more than doing it by phone, and that the policy document when received did not have the current renewal premium on it.”
Helpful Report
Posted 4 years ago
Mrs C Bates
Verified Buyer
“Happy with the service.”
Helpful Report
Posted 4 years ago
Mrs Linda Chaffer
Verified Buyer
“Disappointed not to be able to renew on line because the service was down for days but very pleased with the response to my email and follow up call from Jack to renew over the phone.”
Helpful Report
Posted 4 years ago
Mr Rhoderick Grant
Verified Buyer
“Renewal of my breakdown policy was seamless, the service advisor was very helpful with a clear voice, so the transaction went through with no hiccups. Only waiting now for my policy documents by e mail.”
Helpful Report
Posted 4 years ago
Mrs G Stafford
Verified Buyer
“Amy was very helpful and accommodating in helping me to renew my membership”
Helpful Report
Posted 4 years ago
Mrs Jill Girma
Verified Buyer
“Great service.”
Helpful Report
Posted 4 years ago
Mr Michael Bullen
Verified Buyer
“Pleasant and helpful”
Helpful Report
Posted 4 years ago
Mr Lester Dennis
Verified Buyer
“Quick easy renewal process. Service always good”
Helpful Report
Posted 4 years ago
Mr Jim Whelan
Verified Buyer
“Whenever I have needed assistance, they were not found wanting. I have tried to give a review on the service I have received from Daniella, which was excellent.”
Helpful Report
Posted 4 years ago
Mrs Lesley Rimington
Verified Buyer
“No problems”
Helpful Report
Posted 4 years ago
Mr Hitesh Patel
Verified Buyer
“Prompt in renewing”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,617 reviews
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