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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs Anne Stanton
Verified Buyer
“The lady I spoke to was polite and efficient and my renewal went smoothly.”
Helpful Report
Posted 4 years ago
Ms J Disborough
Verified Buyer
“Different price on webpage renewal to the emailed cost. However, this was explained to me by Daniella. One negative was the poor quality of the phone line. This has occurred in other call centre calls & believe it's due to internet connection working at home. Very distracting.”
Helpful Report
Posted 4 years ago
Mrs Pamela Gould
Verified Buyer
“answered the phone quickly”
Helpful Report
Posted 4 years ago
Mr Brian Fowler
Verified Buyer
“Quick and easy”
Helpful Report
Posted 4 years ago
Miss Rita Weller
Verified Buyer
“daniella very efficient patient and courteous”
Helpful Report
Posted 4 years ago
Mr Mark Pasternakiewicz
Verified Buyer
“I have only spoken to the office three times since joining over one year ago. I have yet to test the service although fingers crossed I will have no needs. Everything seems fine.”
Helpful Report
Posted 4 years ago
Mr Derek Smith
Verified Buyer
“Good customer service. Pleasant and helpful when we rang today with an enquiry. Have not had to use for a few years so cannot say what roadside assistance is now like. Was very good last time used.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Have had no issues in the many years I've been a member When I have had to call for help this has always been swift and efficient”
Helpful Report
Posted 4 years ago
Mr D Mcguire
Verified Buyer
“My conversation and enrolment for new policy with Jessica was excellent. Although when promised a call back for enrolment by the receptionist in 10 mins, it was actually over an hour before I received the call.”
Helpful Report
Posted 4 years ago
Mrs Alison Gallacher
Verified Buyer
“I have been with autonational for years. It is a great service for the price. Thankfully I have not had to call them out very often, and the last time did take a long time to locate me on the map, but eventually got there. Good service.”
Helpful Report
Posted 4 years ago
Mr John Jolley
Verified Buyer
“no problem renewing by phone”
Helpful Report
Posted 4 years ago
Miss Lynne Dunne
Verified Buyer
“Very good early to talk to”
Helpful Report
Posted 4 years ago
Mrs Susan Smith
Verified Buyer
“i have been with them quite a few years now .They send people out really quite quicj to your aid . pleasant people on the telephone when renewing .”
Helpful Report
Posted 4 years ago
Mr Noel Brown
Verified Buyer
“Claire, the costumer care assistant took great care in helping me When I renewed my AutoNational Rescue cover..! Thanks again Claire.”
Helpful Report
Posted 4 years ago
Mr Richard Lindsey
Verified Buyer
“It would have been 5* but was promised documents in the post but these have not yet been received.”
Helpful Report
Posted 4 years ago
Mr Douglas Stewart
Verified Buyer
“Could not renew policy on line due to website being down, phoned and received return call with in an hour. very friendly efficient lady renewed policy. very happy.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“fddfefeedre”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Renewal of the policy was straightforward”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Good value for money. Have been with this company for several years and they have been helpful when we have needed them.”
Helpful Report
Posted 4 years ago
Mr G Davies
Verified Buyer
“Not had to use the service to date , but delighted with the assurance that having it will guarantee rescuing from an emergency”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,617 reviews
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