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Auto National Reviews

4.8 Rating 10,617 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs Heather Turnbull
Verified Buyer
“Always at the end of the line for me if I need them.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I haven't really had to use the service!”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Helpful staff; documents sent promptly. Pity I had to call to get the quoted renewal price, as trying to renew online was showing a price about £20 more expensive than my renewal email.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Amy was very helpful, giving concise information with respect to the renewal of my policy. She was polite and efficient. Thank you.”
Helpful Report
Posted 4 years ago
Mrs Helen Collins
Verified Buyer
“Competitive price and they offer the product I want. I haven't had to call them out so can't comment on that. It's slightly annoying that on renewal I am offered a price but can't get it if renewing online- I have to phone up to get the price that was offered. However, the customer service person (Samuel ) was helpful and polite and sorted it out for me.”
Helpful Report
Posted 4 years ago
Mr Richard Szymanski
Verified Buyer
“Auto National are o.k.”
Helpful Report
Posted 4 years ago
Mr Lee Cox
Verified Buyer
“Good price, efficient phone service.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Great service”
Helpful Report
Posted 4 years ago
Mr D Parris
Verified Buyer
“No problems with renewing cover, cost of cover is good compared to AA and RAC.”
Helpful Report
Posted 4 years ago
Mr Les Brenchley
Verified Buyer
“Spoke to Tina, who did everything quickly and effeciently.Had a bit of trouble downloading but thats because of my age and not used to doing things on my Laptop.No training!”
Helpful Report
Posted 4 years ago
Miss Ann Gollins
Verified Buyer
“I have a comprehensive cover for breakdown and find the price to be very competitive. The only issue I have is when renewing it each year I am quoted one price by email and then when I log onto my account and try to renew online it gives me a more expensive price. This results in me having to call and pay over the phone. It was very quick and efficient however and done at the price I was originally quoted so I was very pleased.”
Helpful Report
Posted 4 years ago
Ms Elizabeth Gabb
Verified Buyer
“there was a bad line so it was difficult to understand .”
Helpful Report
Posted 4 years ago
Mr John Lambert
Verified Buyer
“Fortunately not had to use their services yet”
Helpful Report
Posted 4 years ago
Mr Tim Taylor
Verified Buyer
“Good service, competitive pricing”
Helpful Report
Posted 4 years ago
Ms Lin Burns
Verified Buyer
“Signing up was easy but have not had to use the service yet so cannot give a five”
Helpful Report
Posted 4 years ago
Mrs R Wade
Verified Buyer
“Polite customer service upon paying subscription via the telephone, thank you Do not favour on line policy docs, would still prefer to have the choice of receiving my reminders and documentation on paper.”
Helpful Report
Posted 4 years ago
Mrs Mary Warren
Verified Buyer
“Very helpful, able to answer all my queries.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Helpful and was able to resolve the issue immediately”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I’ve used them before so have decided to go back to them.”
Helpful Report
Posted 4 years ago
Mrs Pamela Davey
Verified Buyer
“Found staff very helpful .”
Helpful Report
Posted 4 years ago
Auto National is rated 4.8 based on 10,617 reviews
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