AUTODOC Reviews

Name: AUTODOC
Rating: 3.98

4.0 Rating 947 Reviews

76 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.0

Based on 947 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Anonymous

Anonymous // 01/01/2019

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“Good delivered quickly”

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Posted 2 months ago

“Thanks good parts”

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Posted 2 months ago

“All received, thanks. Regarding delivery time wasn’t aware about a specific amount of days so this needs to be improved, the customer needs to know how many days the delivery will take. Overall all good!”

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Posted 2 months ago

“Good service thanks”

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Posted 2 months ago

“Good product's, something is very cheap and convenient. Only "problem" is delivery time. To long to be delivered.”

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Posted 2 months ago

“Very easy to order via the app, great prices, quick efficient delivery and customer care.”

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Posted 2 months ago

“Right price right parts”

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Posted 2 months ago

“This is a great place for part’s great prices for all and great delivery times”

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Posted 2 months ago

“Excellent service and parts availability. Thank you.”

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Posted 2 months ago

“If you dont need the part tomorrow then all good, thiscomes from Europe so you need to build in some shipping time. Great parts anyhow.”

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Posted 2 months ago

“Very good quality and quick delivery service”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Best ever sight for car parts thank you so so much Mr D Parkinson”

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Posted 2 months ago

“Very pleased with parts delivery to uk bit expensive.”

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Posted 2 months ago

“Efficient fast service”

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Posted 2 months ago

“Very good product and excellent service”

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Posted 2 months ago

“Always been impressed with Autodoc but find the issues with EVRI are depressing they are the world’s worst they have lost 2 return parcels but glad to say AUTODOC still refunded the cost involved. 10/10 👍👍”

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Posted 2 months ago

“Excellent company to deal with and great customer interface.”

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Posted 2 months ago

“👍👍👍👍👍👍👍👍👍👍👍👍👍👍”

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Posted 2 months ago

“Competitive pricing followed up with swift delivery.”

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Posted 2 months ago

AUTODOC is rated 4.0 based on 947 reviews