AUTODOC Reviews

Name: AUTODOC
Rating: 4.09

4.1 Rating 1,097 Reviews

78 %

of reviewers recommend AUTODOC

Company Reviews

Questions

Metrics

4.1

Based on 1,097 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3823 6789

Location:

Josef-Orlopp-Str. 55, 10365 Berlin , Deutschland
Deutschland

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AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, would thoroughly recommend.............”

Helpful Report

Posted 3 years ago

Dear Brian Arnold, Thank you for your kind feedback. It's a pleasure for us to know you're satisfied with our services. Best regards, AUTODOC team

Posted 3 years ago

“Excellent service and quality product. Kept fully informed of the delivery status throughout the journey. A high-quality product and quality service at an affordable price.”

Helpful Report

Posted 3 years ago

Hi! Thanks for your detailed feedback! It is much appreciated! If you need any assistance, please don't hesitate to contact us! Good luck on any road! Best regards, AUTODOC team

Posted 3 years ago

“Absolutely brilliant. Speedy delivery with cost effective goods. Sound advice from the team too.”

Helpful Report

Posted 3 years ago

Hi Jennifer! Thank you very much for your kind words. We will continue to delight you with high-quality service. Best regards, AUTODOC team

Posted 3 years ago

“Delivery always good never had a problem with the parts”

Helpful Report

Posted 3 years ago

Hi Barry! Thanks for your feedback! It is a pleasure to see you satisfied with your purchase. We wish you good luck on any road! Happy New Year! Best regards, AUTODOC team

Posted 3 years ago

“Ordered parts and arrived promptly, absolutely amazing,saved so much money, excellent service and quality this is my go to auto parts store”

Helpful Report

Posted 3 years ago

Dear George! Thank you for your high evaluation of our job! We always do our best to meet our customer's expectations! We are always glad to see you in our online store. Best regards, AUTODOC team

Posted 3 years ago

“Right part (powerise strut for an X3), good quality, well packed, not the quickest delivery nor best information from GLS the carrier. But I will still use AUTODOC if the price is right.”

Helpful Report

Posted 3 years ago

Dear Nigel Eley, Thank you for your high rating. We do our best to speed up the order processing and delivery time. Your kind understanding and patience are highly appreciated. Best regards, AUTODOC team

Posted 3 years ago

“Wrong item sent but turned up quickly will try again”

Helpful Report

Posted 3 years ago

Dear Roffe Neil, Thank you for your feedback. We're sorry to know you faced any inconveniences. Please be informed that our quality control manager will look into the issue and contact you shortly. Your response will be highly awaited. Best regards, AUTODOC team

Posted 3 years ago

“Exactly right parts and cheap for the car and fast delivery very satisfied thanks auto doc ⭐⭐⭐⭐⭐”

Helpful Report

Posted 3 years ago

Dear Fahad, Thank you a lot for your kind feedback! It's a pleasure for us to know you're satisfied with our services! Best regards, AUTODOC team

Posted 3 years ago

“Excellent service , not fast delivery 7-9 business days. Good prices if prepared to wait”

Helpful Report

Posted 3 years ago

Dear Joseph, Thank you for sharing your honest feedback. We are glad to see you satisfied and thank you for your loyalty. Best regards, AUTODOC team

Posted 3 years ago

“Very good thank you very much”

Helpful Report

Posted 3 years ago

Dear Mr. Alexandru Grigorasciuc, It's great to know that you were pleased with our service, and we would like to take this opportunity to thank you for taking the time to write a review. Best Regards, AUTODOC Team

Posted 3 years ago

“All the time when I’m buying any pieces from this site , I’m saving a lot of money. For this i want to say thanks . Second thing its the time of delivery , and delivery notice. It’s nice to be informed))) highly recommended”

Helpful Report

Posted 3 years ago

Dear Dumitru Belous, Thank you for your kind feedback! We deeply appreciate your kind understanding and patience and we're happy to be of great service to you. Best regards, AUTODOC team

Posted 3 years ago

“Awesome site”

Helpful Report

Posted 3 years ago

Dear Ifeanyi, Thank you for your kind feedback. We're happy to know you're satisfied with our services. Best regards, AUTODOC team

Posted 3 years ago

“Nice helpful company. Trusted brand car pieces.”

Helpful Report

Posted 3 years ago

Dear Mr. Robert Denes, Thank you for taking the time to write a review. We're thrilled to see you had a positive experience with us. Best Regards, AUTODOC Team

Posted 3 years ago

“The best There is!”

Helpful Report

Posted 3 years ago

Dear Harry, It's great to know that you were pleased with our service, and we would like to take this opportunity to thank you for taking the time to write a review. Best Regards, AUTODOC Team

Posted 3 years ago

“Very good shop for car parts”

Helpful Report

Posted 3 years ago

Dear Karchnak Juraj, Thank you for your kind feedback. We're deeply happy to know you're satisfied with our services. Best regards, AUTODOC team

Posted 3 years ago

“Fantastic range of quality products at very good prices. I bought top mount kits, anti-roll bar links and springs. The total cost of all items including delivery was less than price of Springs alone if bought from a UK supplier for the same brand/model. The delivery took about a week. I will definitely be buying again in future.”

Helpful Report

Posted 3 years ago

Dear Zohaib, Thank you for your high rating. We're deeply happy to know you're satisfied with our services. Your satisfaction is the best reward for us! Best regards, AUTODOC team

Posted 3 years ago

“Great price, fairly good delivery time (7 days)and great product line allitems correct.”

AUTODOC 5 star review on 15th November 2021

Helpful Report

Posted 3 years ago

Dear Mr Owen, Thank you for your kind feedback. We're deeply happy to know you're satisfied with our services. Best regards, AUTODOC team

Posted 3 years ago

“exellent service”

Helpful Report

Posted 3 years ago

Dear Richard, Thanks a lot for taking the time to review our service. We’re really pleased that you would recommend us, and we really appreciate your feedback. Best regards, AUTODOC Team

Posted 3 years ago

“Good value great brands”

Helpful Report

Posted 3 years ago

Dear Customer, It's great to know that you were pleased with our service, and we would like to take this opportunity to thank you for taking the time to write a review. Best Regards, AUTODOC Team

Posted 3 years ago

“Great quality but delayed delivery”

Helpful Report

Posted 3 years ago

Dear John Fernandes, Thank you for your feedback. We’re working to make sure that you can get your orders as quickly and safely as possible. Please don't hesitate to contact us on info@autodoc.co.uk, if you have any questions. We will be happy to assist you in solving any matters! Best regards, AUTODOC team

Posted 3 years ago

AUTODOC is rated 4.1 based on 1,097 reviews