AUTODOC Reviews

4.0 Rating 951 Reviews

76 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.0

Based on 951 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Anonymous

Anonymous // 01/01/2019

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“The best quality of parts and best packaging for delivery ever received. Thank you to Hard working Team of Autodoc.”

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Posted 5 months ago

“Great service speedy delivery 🚚”

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Posted 5 months ago

“all good, payment was by visa\master card with no issues. delivery was completed within 1 week to the UK country. quality of requested goods are fine as described and expected. all parts were suitable for my car according to the identification by VIN or car number on the Autodoc website.”

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Posted 5 months ago

“Very helpful to your company Thanks”

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Posted 5 months ago

“I bought several items for my car, from autodoc. I was told by a work colleague that I should not have bought items for my car, from autodoc, as the delivery time was 2-3 for UK. If I had heard this prior to my order I would nt have used the autodoc outlet, I would have used one closer. I m glad I ordered my items prior to the conversation with the a work colleague, because I got them within 3 days of order being dispatched a total of 4 working days in total from confirmation of order to delivery. I would use autodoc again without hesitation or worry, know item or items bought will be delivered within a week. And pricing is very good too from cheap to costly, yi decided what yi can afford to pay to keep yir car running and rumming well”

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Posted 6 months ago

“Great products and quick service”

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Posted 6 months ago

“Very good to deal with”

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Posted 6 months ago

“Very good service, fast delivery quality parts. Thanks”

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Posted 6 months ago

“I have always been able to find the parts i require at a reasonable price and delivery.”

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Posted 6 months ago

“Very good service”

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Posted 6 months ago

“Good parts at good prices.”

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Posted 6 months ago

“Great service at very competitive prices”

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Posted 6 months ago

“The best parts for my cars,very good German quality,on time!”

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Posted 6 months ago

“Great prices especially if you use the app and a great choice of the parts I need when I need them.”

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Posted 6 months ago

“Great service easy viewing parts what more can I say just top Mark's 👌”

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Posted 6 months ago

“I buy regularly from Autodoc. Good prices and efficient service. Recommended.”

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Posted 6 months ago

“The parts I required were easy to find and order. The parts seem of good quality but time will tell. Prices were good compared to the local dealers but we know that. One slight negative was delivery time but they are travelling a long way. Overall excellent company and would recommend.”

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Posted 6 months ago

“Viskas gerai aš patenkintas”

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Posted 6 months ago

“Highly recommended. As usual easy product selection & great service with very competitive prices on all large parts, beware though smaller items, clips etc can be pricey”

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Posted 6 months ago

“Ordered part, usually it turns up in 3 days to UK, but the part came from Poland so it took 7, which was OK. Used auto doc for the past couple of years and the service has always been top notch.”

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Posted 6 months ago

AUTODOC is rated 4.0 based on 951 reviews