AUTODOC Reviews

4.1 Rating 1,097 Reviews

78 %

of reviewers recommend AUTODOC

Company Reviews

Questions

Metrics

4.1

Based on 1,097 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3823 6789

Location:

Josef-Orlopp-Str. 55, 10365 Berlin , Deutschland
Deutschland

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AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“all good, payment was by visa\master card with no issues. delivery was completed within 1 week to the UK country. quality of requested goods are fine as described and expected. all parts were suitable for my car according to the identification by VIN or car number on the Autodoc website.”

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Posted 1 year ago

“Very helpful to your company Thanks”

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Posted 1 year ago

“I bought several items for my car, from autodoc. I was told by a work colleague that I should not have bought items for my car, from autodoc, as the delivery time was 2-3 for UK. If I had heard this prior to my order I would nt have used the autodoc outlet, I would have used one closer. I m glad I ordered my items prior to the conversation with the a work colleague, because I got them within 3 days of order being dispatched a total of 4 working days in total from confirmation of order to delivery. I would use autodoc again without hesitation or worry, know item or items bought will be delivered within a week. And pricing is very good too from cheap to costly, yi decided what yi can afford to pay to keep yir car running and rumming well”

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Posted 1 year ago

“Great products and quick service”

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Posted 1 year ago

“Very good to deal with”

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Posted 1 year ago

“Very good service, fast delivery quality parts. Thanks”

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Posted 1 year ago

“Really happy with the service I have received from AUTODOC. The only issue I have is with the delivery charges especially regarding small items.”

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Posted 1 year ago

“I have always been able to find the parts i require at a reasonable price and delivery.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Good parts at good prices.”

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Posted 1 year ago

“Great service at very competitive prices”

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Posted 1 year ago

“The best parts for my cars,very good German quality,on time!”

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Posted 1 year ago

“Great prices especially if you use the app and a great choice of the parts I need when I need them.”

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Posted 1 year ago

“They got my order wrong and sent me the wrong part but this was quickly resolved”

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Posted 1 year ago

“Great service easy viewing parts what more can I say just top Mark's 👌”

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Posted 1 year ago

“I buy regularly from Autodoc. Good prices and efficient service. Recommended.”

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Posted 1 year ago

“The parts I required were easy to find and order. The parts seem of good quality but time will tell. Prices were good compared to the local dealers but we know that. One slight negative was delivery time but they are travelling a long way. Overall excellent company and would recommend.”

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Posted 1 year ago

“Viskas gerai aš patenkintas”

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Posted 1 year ago

“Highly recommended. As usual easy product selection & great service with very competitive prices on all large parts, beware though smaller items, clips etc can be pricey”