AUTODOC Reviews

4.1 Rating 1,101 Reviews

78 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.1

Based on 1,101 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

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“Very efficient.”

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Posted 2 years ago

“Very fast delivery and exactly what was required. Thank You”

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Posted 2 years ago

“The best quality of parts and best packaging for delivery ever received. Thank you to Hard working Team of Autodoc.”

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Posted 2 years ago

“Great service speedy delivery 🚚”

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Posted 2 years ago

“all good, payment was by visa\master card with no issues. delivery was completed within 1 week to the UK country. quality of requested goods are fine as described and expected. all parts were suitable for my car according to the identification by VIN or car number on the Autodoc website.”

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Posted 2 years ago

“Very helpful to your company Thanks”

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Posted 2 years ago

“I bought several items for my car, from autodoc. I was told by a work colleague that I should not have bought items for my car, from autodoc, as the delivery time was 2-3 for UK. If I had heard this prior to my order I would nt have used the autodoc outlet, I would have used one closer. I m glad I ordered my items prior to the conversation with the a work colleague, because I got them within 3 days of order being dispatched a total of 4 working days in total from confirmation of order to delivery. I would use autodoc again without hesitation or worry, know item or items bought will be delivered within a week. And pricing is very good too from cheap to costly, yi decided what yi can afford to pay to keep yir car running and rumming well”

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Posted 2 years ago

“Great products and quick service”

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Posted 2 years ago

“Very good to deal with”

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Posted 2 years ago

“Very good service, fast delivery quality parts. Thanks”

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Posted 2 years ago

“Really happy with the service I have received from AUTODOC. The only issue I have is with the delivery charges especially regarding small items.”

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Posted 2 years ago

“I have always been able to find the parts i require at a reasonable price and delivery.”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“Good parts at good prices.”

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Posted 2 years ago

“Great service at very competitive prices”

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Posted 2 years ago

“The best parts for my cars,very good German quality,on time!”

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Posted 2 years ago

“Great prices especially if you use the app and a great choice of the parts I need when I need them.”

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Posted 2 years ago

“They got my order wrong and sent me the wrong part but this was quickly resolved”

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Posted 2 years ago

“Great service easy viewing parts what more can I say just top Mark's 👌”

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Posted 2 years ago

“I buy regularly from Autodoc. Good prices and efficient service. Recommended.”

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Posted 2 years ago

AUTODOC is rated 4.1 based on 1,101 reviews