Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.37

4.4 Rating 2,373 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,373 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 21st November 2025

300

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service and knowledge Thank you”

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Posted 3 months ago

“Easy to use site, good information on what will fit your vehicle and a good range of choices even for older models”

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Posted 3 months ago

“First time buyer. Quickly found what i required and completing order was easy. The proof is now in the pudding to see if product is what was oredered and needed. This survey is a bit ptrmature as only ordered today. So will have o see if received on time from courier”

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Posted 3 months ago

“easy web page to navigate and resonable freight to perth”

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Posted 4 months ago

“All good here. I did a click and collect with two orders with one being available for pickup within hours and the other three days for some heavier parts. Prices were the best I could find and service was good especially from a Sam who helped in trying to source another part. It is certainly a busy place with trucks arriving and leaving all the time.”

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Posted 4 months ago

“First impressions, good. My son recommended you guys. Prices appear competitive.”

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Posted 4 months ago

“Good price, good product, friendly staff”

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Posted 4 months ago

“So easy and fast”

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Posted 4 months ago

“Found the parts I needed easily”

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Posted 4 months ago

“quite easy to find parts, price's fairly reasonable.”

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Posted 4 months ago

“My favourite online automotive store. Sharp pricing and excellent customer service.”

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Posted 4 months ago

“These guys are crooks. I buy a fuse box online. After the purchase and payment, I get a message to say they can't supply the item, but I can have store credit for the money I paid. These guys advertised and sold something they don't have. That is false advertising and is fraud. I want a refund. Not store credit. Fair trading are the next people I write too.”

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Posted 4 months ago

“A super wide selection of parts and accessories for cars at really good pricing. Very easy to navigate through the website and select all the parts needed and get superfast delivery.”

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Posted 4 months ago

“Easy to find parts and very helpful”

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Posted 4 months ago

“Great communication”

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Posted 4 months ago

“Great to deal with”

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Posted 4 months ago

“Website was easy to navigate great prices and huge range”

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Posted 4 months ago

“Good job so far.”

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Posted 4 months ago

“Good prices Aus company will use frequently for gearbox supplies. Trying to locate gearbox supplies through Google and ebay with very little success. The only reason I found AS was through chatgpt asking for links to Australian companies supplying a specific part number.”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

Automotive Superstore is rated 4.4 based on 2,373 reviews