Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,739 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Automotive Superstore 5 star review on 26th March 2026

317

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good old fashion customer service”

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Posted 2 years ago

“Great communication”

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Posted 2 years ago

“this is the first time ive dealt with them but they are certainly proactive”

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Posted 2 years ago

“Quick postage, good price”

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Posted 2 years ago

“Good service and great range of products. Easy to use online ordering.”

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Posted 2 years ago

“The service is fantastic (Tony) communication with me and my package was even better thx you Tony”

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Posted 2 years ago

“Very good instore service, thank you!”

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Posted 2 years ago

“Very easy & very quick”

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Posted 2 years ago

“Had a wrong part issue. Was a little hiccup get an answer back . But once Tony was on the job all got sorted quickly and nothing was a problem.”

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Posted 2 years ago

“Feedback, wait till the order is received before asking for a review....”

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Posted 2 years ago

“Terrific help - Thank you! - in getting our brake rotors to us in time (overnight, via AUSPOST, in fact) for our mechanic's good work to be finished in time for our planned, overland trip.”

Automotive Superstore 5 star review on 7th February 2024

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Posted 2 years ago

“I have been looking for a new head unit for my car. Automotive Superstore’s website was fantastic. Easy to navigate with plenty of information to make a decision. Not being familiar with modern head units and what else I would need, I messaged the guys and they responded quickly and answered all of my questions. Great service. Also the price of the unit was the best I could find made even better by a 10% discount. Too good.”

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Posted 2 years ago

“Found the bits needed good service and arrived undamaged but could use packing inside of box to cushion contents”

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Posted 2 years ago

“Look always good to use easy to navagate,and a good variety of parts form many cars at good prices Mabe free delivery on orders over a 100 would be a thing”

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Posted 2 years ago

“Excellent !”

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Posted 2 years ago

“Always has the service parts I need with a fitment guarantee at a reasonable price”

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Posted 2 years ago

“Easy to browse, select and purchase. Happy to do it again.”

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Posted 2 years ago

“Local shops got no quality stock for my euro VW brake system. Stumbled across Automotive Superstore all the good stuff was available and at end of year prices, companies promise a lot but don't deliver most times.. ***** rating for this company. They delivered as promised 👍”

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Posted 2 years ago

“Excellent range of products, online customer service replied very quickly with the information required.”

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Posted 2 years ago

“Excellent website with everything I need, I haven’t received my purchase as of yet but I couldn’t fault everything so far. I contacted customer service and received a response almost immediately. Will definitely look forward to dealing with automotive superstore in the future.”

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Posted 2 years ago

Automotive Superstore is rated 4.4 based on 2,739 reviews