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Automotive Superstore Reviews

4.4 Rating 2,106 Reviews
83 %
of reviewers recommend Automotive Superstore
4.4
Based on 2,106 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Automotive Superstore Reviews

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Very helpful, told them through email what I was after told them what car it was and in 10 minutes I had a response. Fingers crossed it is exactly what I'm after will know in the week when they arrive :)
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Posted 3 years ago
Hi Scott, Happy to hear we could help get you the parts you needed. Let us know if we can again in the future!
Posted 3 years ago
I have to say thank you for the very very fast delivery and as I live in the country it was fast and everything went perfect also the items I purchased were well priced so all I can say is well done and thanks again.
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Posted 3 years ago
Hi Duane, Great to know it all arrived quickly! Happy to help in the future!
Posted 3 years ago
I ordered a NOCO GB Boost PRO 3000A on a Sunday and it arrived the next Wednesday Cannot ask for better delivery So very happy
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Posted 3 years ago
Hi Gregory, Good to know it arrived fast for you. Happy to help in the future!
Posted 3 years ago
Fast delivery and good prices.
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Posted 3 years ago
Hi Vincent, Good to hear all went as we expect for our customers. Happy to help in the future!
Posted 3 years ago
Easy to use website. Saved heaps on local auto store prices. Would highly recommend them.!
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Posted 3 years ago
Hi Grant, Glad we could help. Let us know if you need anything in the future!
Posted 3 years ago
Easy website to use and very efficient in their response. Sent my order the same day. Very impressed.
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Posted 3 years ago
Hi Jeff, Thanks for the feedback. Happy to hear we could dispatch this quickly for you!
Posted 3 years ago
Good value, quality and price
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Posted 3 years ago
Hi John, Thanks for the feedback. Hope we can help again in the future!
Posted 3 years ago
Purchased replacement wipers for my vehicle - they're hard to find locally, as it's a rare car. Prompt shipping, good communication, they fitted perfectly. I'd happily use AS again.
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Posted 3 years ago
Hi Michael, Glad we could help find the correct item for you. If you need anything in the future we are happy to help!
Posted 3 years ago
The parts were ordered 30 May 2022 and delivered 06 Jun 2022 Price and delivery schedule as advertised. Well done team
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Posted 3 years ago
Hi Robert, Glad everything went smoothly for you. Let us know if you need any help in the future!
Posted 3 years ago
Part just arrived. Thank you so much for your very promt service
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Posted 3 years ago
Hi Lynette, Thanks for the review! Glad it arrived quickly for you. Hope we can help you in the future!
Posted 3 years ago
I'd like to to thank Automotive Superstore for their service organisation, delivery and installation of both my DashCam’s. Having originally purchased a Thinkware DashCam & a Kenwood Headunit from Automotive Superstore. I had no hesitation in purchasing another one from them months later for my other vehicle. The Guy’s at Automotive Superstore listened and advised reasonable options available for my consideration. This transparency is why I am putting in my recommendation of Automotive Superstore Sales & Service.
Automotive Superstore 5 star review on 5th June 2022
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Posted 3 years ago
Hi Ped, Thanks for the feedback! Glad we could help and we look forward to helping you again in the future!
Posted 3 years ago
A mistake was made and this item was left out of delivery Great staff apologized, I got it the next day and they didn't play the blame game I'll shop with them in the future regards john
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Posted 3 years ago
Hi John, Sorry for the error. Happy to hear our team sorted this out straight away for you. Hope we can help you in the future!
Posted 3 years ago
prompt delivery , happy thanks..
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Posted 3 years ago
Easy website to navigate around and find what you want with a minimum of fuss. As I’m in the area I’ll collect my parts from the store at Castle Hill..great staff and very helpful with difficult bits to find. Recommend them to all my friends who need to get stuff..5 stars....
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Posted 3 years ago
Excellent customer service.
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Posted 3 years ago
Arrived in good time. Perfect fit. Great price.
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Posted 3 years ago
Excellent service and product thank you.
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Posted 3 years ago
Great friendly service both in store and online. There was a slight hitch as my order was placed in store and after 2 weeks I had to call to check on it and the warehouse had not placed the order. Soon after it was delivered and installed. There was a software error with the unit which I called about and they told me the manufacturer was aware and working on an update. Couple days later I was sent an email with the instructions on how to update this which did the trick. Would recommend and use Automotive Superstore again.
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Posted 3 years ago
Awesome place for servicing and hard to find parts!
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Posted 3 years ago
Price,postage,communication excellence on a level almost beyond belief 🙏🏼😊 honestly, cannot describe what a pleasure it has been to deal with these people and would recommend them to everyone 😊
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Posted 3 years ago
Automotive Superstore is rated 4.4 based on 2,106 reviews