Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,105 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,105 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good service and great range of products. Easy to use online ordering.”

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Posted 1 year ago

“The service is fantastic (Tony) communication with me and my package was even better thx you Tony”

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Posted 1 year ago

“Very good instore service, thank you!”

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Posted 1 year ago

“Very easy & very quick”

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Posted 1 year ago

“Had a wrong part issue. Was a little hiccup get an answer back . But once Tony was on the job all got sorted quickly and nothing was a problem.”

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Posted 1 year ago

“Feedback, wait till the order is received before asking for a review....”

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Posted 1 year ago

“Terrific help - Thank you! - in getting our brake rotors to us in time (overnight, via AUSPOST, in fact) for our mechanic's good work to be finished in time for our planned, overland trip.”

Automotive Superstore 5 star review on 7th February 2024

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Posted 1 year ago

“I have been looking for a new head unit for my car. Automotive Superstore’s website was fantastic. Easy to navigate with plenty of information to make a decision. Not being familiar with modern head units and what else I would need, I messaged the guys and they responded quickly and answered all of my questions. Great service. Also the price of the unit was the best I could find made even better by a 10% discount. Too good.”

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Posted 1 year ago

“Found the bits needed good service and arrived undamaged but could use packing inside of box to cushion contents”

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Posted 1 year ago

“Look always good to use easy to navagate,and a good variety of parts form many cars at good prices Mabe free delivery on orders over a 100 would be a thing”

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Posted 1 year ago

“Excellent !”

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Posted 1 year ago

“Always has the service parts I need with a fitment guarantee at a reasonable price”

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Posted 1 year ago

“Easy to browse, select and purchase. Happy to do it again.”

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Posted 1 year ago

“Local shops got no quality stock for my euro VW brake system. Stumbled across Automotive Superstore all the good stuff was available and at end of year prices, companies promise a lot but don't deliver most times.. ***** rating for this company. They delivered as promised 👍”

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Posted 1 year ago

“Excellent range of products, online customer service replied very quickly with the information required.”

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Posted 1 year ago

“Excellent website with everything I need, I haven’t received my purchase as of yet but I couldn’t fault everything so far. I contacted customer service and received a response almost immediately. Will definitely look forward to dealing with automotive superstore in the future.”

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Posted 1 year ago

“Very professional staff have great knowledge of products 10/10 marks Regards Ross W Spencer”

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Posted 1 year ago

“Parts arrive promptly .”

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Posted 1 year ago

“From my initial online query, to the installation of the system, absolutely first class service. Fantastic experience.”

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Posted 1 year ago

“Ordering was super easy prices are very good that’s why I go back”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,105 reviews