Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.35

4.4 Rating 2,105 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,105 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 27th June 2025

287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Kevin was very supportive and knowledgeable was happy to answer questions and positive in my decision”

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Posted 1 year ago

“Great service on phone order”

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Posted 1 year ago

“Super fast delivery and a great product.. Thanks”

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Posted 1 year ago

“Excellent so far with the parts ordered by far much less expensive than the cheapest auto parts store.”

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Posted 1 year ago

“I ordered front rotors and pads at 11pm on a Monday night for click and collect and the site said 3-5 days. Got an sms 9am the next morning letting me know that my items were ready for pick up. Best service I’ve ever had, the guys at the counter were very helpful and I was in and out in under 5 minutes. Will definitely be back and certainly recommending people to get their parts from superstore.”

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Posted 1 year ago

“Great value Great service.”

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Posted 1 year ago

“Every time I have rang to ask a question they are ever so helpful”

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Posted 1 year ago

“Great service..”

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Posted 1 year ago

“Web site was easy to navigate, required product was able to be found quickly and displayed clearly.”

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Posted 1 year ago

“Very pleasant and efficient”

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Posted 1 year ago

“Back again to a trusted and reliable supplier. Great specials, again .”

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Posted 1 year ago

“Love the range of products and great prices! Even site is easy to navigate and I love how it shows what’s a direct match for your vehicle 👍🏼👍🏼”

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Posted 1 year ago

“Delivered on time well packed and exactly what was advertised great job”

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Posted 1 year ago

“Very easy ordering process, excellent prices and very fast delivery - really good service !!”

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Posted 1 year ago

“The website is simple to navigate and confirmation of correct fitment is spot on. Competitive prices also. Thanks guys.”

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Posted 1 year ago

“Excellent Service – Needed spark plugs and air filter for my wife’s car and used their parts finder based on the vehicle rego which made the selection easy. The parts were dispatched quickly and arrived in 2 days so I highly recommend using Automotive Superstore and will do again. Thanks”

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Posted 1 year ago

“Good old fashion customer service”

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Posted 1 year ago

“Great communication”

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Posted 1 year ago

“this is the first time ive dealt with them but they are certainly proactive”

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Posted 1 year ago

“Quick postage, good price”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 2,105 reviews