Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 3,075 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Automotive Superstore 5 star review on 15th June 2026

322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service, fast delivery and good products”

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Posted 3 years ago

Hi Guy, Thanks for the feedback. Happy to help anytime!

Posted 3 years ago

“Super fast turnaround great product, great packaging”

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Posted 3 years ago

Hi Trevor, Thanks for the feedback. Great to hear all has gone well. Happy to help in the future!

Posted 3 years ago

“Super speedy. Great service. 10/10”

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Posted 3 years ago

Hi Daniel, Thanks for the feedback! Hope we can help you again in the future!

Posted 3 years ago

“Very good communication an fast shipping. Even when they didnt have the exact part that i needed they added it to their system so i could add it to my order.”

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Posted 3 years ago

Hi Scott, Thanks for the feedback. Happy to hear we got this sorted for you!

Posted 3 years ago

“The place to be , perfect services”

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Posted 3 years ago

Hi Thuc, Thanks for the feedback!

Posted 3 years ago

“Easy online purchase and quick delivery”

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Posted 3 years ago

Thanks for the feedback Paul! Glad it all went smoothly!

Posted 3 years ago

“The service and delivery were absolutely first-rate. The Packaging was well done. The price was the best I could find. I would definately recommend Automotive Superstore to anyone that is looking for the products at the best price. Well done for a great experience.”

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Posted 3 years ago

Hi Len, Thanks for the feedback. Great to hear your experience was great. Always happy to help if you need anything in the future!

Posted 3 years ago

“Awesome Discounts”

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Posted 3 years ago

Hi Mario, Thanks for the feedback. Happy to help in the future!

Posted 3 years ago

“I ordered goods on a Friday, Automotive Superstore dispatched them the same day and received the goods on the Monday. Well done!”

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Posted 3 years ago

Hi, Thanks for the feedback. Always great news when it all goes quickly for our customers!

Posted 3 years ago

“Great prompt service. good kits available for intalling upgrading your head unit.”

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Posted 3 years ago

Hi Stephen, Thanks for the feedback. Glad the upgrade has worked out for you! Happy to help!

Posted 3 years ago

“Excellent range Excellent website Excellent service and pricing”

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Posted 3 years ago

Hi Ross, Thanks for the feedback. Glad it has all gone well for you. Happy to help in the future!

Posted 3 years ago

“It started when the $20 discount code did not work. I rang and after a while I was told the problem would be sent to IT and I would receive an email after it was resolved. I do not monitor my emails every minute of every day so I asked to be contacted by phone. I was told that was not possible. After a few hours I was given a new code by email. The new code did not work. Even though I find it irritating, I used live chat. Long story short the problem was a letter that looked like a 1 but was actually an I. I was told by two people to use copy/paste. My experience tells me that this creates more problems than it solves. 1, I, 0 and O should not be used. Eventually it worked but I lost more than half a day which meant that I did not get a lot of things done that I wanted to get done.”

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Posted 3 years ago

Hi Peter, Thanks for the feedback. Sorry to hear it has not gone smoothly for you. I will have a manager reach out to you shortly.

Posted 3 years ago

“good service”

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Posted 3 years ago

“Hi Adam, Albert and Tyler just wanted to say thanks for all your support while updating my head unit I am so happy with this unit and the BA Falcon Fascia kit Wow it is so awesome everything I wanted and more I still haven't got the reverse camera working but at this stage I don't really care. I know it will work I've just got to tace the connection issue when I have more time, in the meantime, I'm really happy with how it turned out, Thanks again.”

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Posted 4 years ago

Hi Paul, Thanks for the feedback. I will pass this on to the team. Always happy to help if you need anything in the future! All the best.

Posted 4 years ago

“Super fast service and delivery! Staff are very helpful. Adam was very friendly .”

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Posted 4 years ago

Thanks for the feedback!

Posted 4 years ago

“Great prices , very helpful”

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Posted 4 years ago

Hi Mick, Thanks for the feedback. Always happy to help!

Posted 4 years ago

“Easy, prompt processing of online order. Pick up service was local for me so very convenient.”

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Posted 4 years ago

Hi Michael, Thanks for the feedback. Glad it all went smoothly for you. Happy to help in the future!

Posted 4 years ago

“I bought the Sony XAV-AX5000 with the BT50 fascia kit, harness, and a reverse camera. The price was competitive and the bundle saved a lot of hassle on my part. I was impressed with the processing and delivery times; particularly as I live several hundred kms from the store. The installation instructions leave a lot to be desired. But I got there in the end, in part due to a prompt response to an after sales service question and a bit of YouTube surfing. Would use again, and definitely recommend.”

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Posted 4 years ago

Hi Matthew, Thanks for the feedback. Glad to hear it has all gone well. Always happy to help if you have any questions!

Posted 4 years ago

“Wipers working fantastic, well packaged also. Will be definitley re-ordering in future thanks Jim Plats”

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Posted 4 years ago

Hi Jim, Glad you are happy! Thanks for the feedback!

Posted 4 years ago

“Great sevice ! Big shout out to Sam in customer service, gave great advise, Will be back for sure .”

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Posted 4 years ago

Hi Craig, Thanks for the feedback, I will be sure to pass this along. Happy to help in the future!

Posted 4 years ago

Automotive Superstore is rated 4.4 based on 3,075 reviews