Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,454 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Automotive Superstore 5 star review on 24th September 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product very fast delivery highly recommend”

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Posted 2 years ago

“good product good price”

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Posted 2 years ago

“Incredible proce and fantastic service. We managed to buy 2 Thinkware dashcams for $1,380 when SCA were advertising the exact same product on special for $1,029 EACH! Ordered on line (with our $25 first time buyer additional discount thank you very much). We were kept up to date with tracking our package and they were at our door within 3 days very nicely packaged and ready to be installed. Couldn't have asked for a better price, better service or buying experience. Exceptional.”

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Posted 2 years ago

“Great service guys . Thank you for being so prompt exactly what I ordered”

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Posted 2 years ago

“Purchased Bendix Euro brake pads. Arrived promptly but did not have the part number l ordered on the bendix box. Reached out to customer service, and they confirmed correct product with only a partial product code on the box. Unusual for Bendix but perhaps something to do with the Euro line.”

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Posted 2 years ago

“Excellent product selection and prompt delivery.”

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Posted 2 years ago

“Good prices, products and fast delivery.”

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Posted 2 years ago

“Parts easy to locate and shipped in good condition. Easy to deal with.”

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Posted 2 years ago

“Sensational”

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Posted 2 years ago

“I asked the customer service in Castlehills about where can I click and collect today , in which of your stores you have availability, but she told me I don't know, if you want you order here we don't have available in our store, you can collect in 3 days. She was not helpful at all!!!”

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Posted 2 years ago

“the delivery of the good was expedient, but I didn't expect the goods to take almost 2 weeks to get to me without being told of expected delay (until I asked).”

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Posted 2 years ago

“delivery arrived in good time, item as described”

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Posted 2 years ago

“Great pricing .. fast delivery”

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Posted 2 years ago

“On June 18, I ordered on the website, seeeing that it says 1-3 day dispatch. I understand things might not be in stock, but an automated response saying it will be over a week to dispatch would have been great. I called multiple times, but I was on hold for 25 minutes, and after 25 minutes, it disconnects you. I ended up emailing saying I was going to get a refund through PayPal because I couldn't get through and I was unsure if your company was a scam site. Someone responded which was great. When I received my order 9 days later (27th), I had an empty box in the packaging for one tool, and the other tool was on backorder. I understand backorders happen, but an automated response would have been great. I still don't know when the backorder is going to be sent to me. I called about the empty box, and they have the packing station on video for things like this. That is awesome, so they sent me an email and asked me to reply with the photos. I did that on Thursday, but then I was not told how long it would take to determine if it a decision will be made. I am annoyed, but not with the delays, it is the communication. If I had things communicated to me, I could have let the person know that their order would be delayed. At the moment, it is my reputation that is being tarnished because of poor communication, and I still don't have any idea what is going on. It can be fixed with an automated system to send out emails. Hopefully this gets sent to someone and not posted on the website, because the email said it gets sent to your team to improve.. If this gets posted to the website, let me know and I'll remove it.”

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Posted 2 years ago

“I am unable to rate this product out of "5" as it is very hard to rate or review a product that was ordered back on 31/5/24 as being availabe and ready to ship in 1-3 days, and still is to this very day, only to find out a week later that it won't be available until the end of July. When and if I receive this item I would be more than happy to leave a review but in the meantime I am still waiting.”

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Posted 2 years ago

“Received part quickly and in perfect condition. Will definitely recommend them”

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Posted 2 years ago

“The prices are good and the despatch is quick but I'm getting spam before it even arrives.”

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Posted 2 years ago

“Automotive superstores are competitive in pricing and offer super-fast delivery. I am very pleased to do business with them.”

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Posted 2 years ago

“Website is easy to navigate. I purchased this product from Automotive Superstore because unlike alot of other online stores they have a pick-up option.”

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Posted 2 years ago

“I found the service very good”

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Posted 2 years ago

Automotive Superstore is rated 4.4 based on 3,454 reviews