Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,623 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,623 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Automotive Superstore 5 star review on 11th October 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service product as described cheers”

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Posted 3 years ago

“Right product, right price, and timely delivery.”

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Posted 3 years ago

“Paid for item on a Sunday the 8th and item wasn’t received until Wednesday the 18th. I can get parts internationally sooner!”

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Posted 3 years ago

“Ordered a new pioneer head unit Christmas time. Sent them a few messages over the next 2 weeks looking for updates as I'd received nothing and I had checked that the store was open for business and no communication. (If the equipment isn't in stock just let people know that's all I ask!) My emails were never answered. Finally I called them and was told everything was in stock but just waiting on a USB adaptor.... Seriously!? Just send it!! The girl I spoke to was very apologetic and said it would be sent express next day. Well a week later it finally came (some express post). I paid for all of the plug and play adaptors to retain the steering wheel controls to fit a pioneer system straight into a Hyundai Veloster with fascia kit. Connected it all up and guess what.. no sound and steering wheel controls not working. Disconnected everything a few times to see if the interface box would begin working but no it didn't. Seriously I'm going to have to communicate with these guys AGAIN and probably wait another couple of weeks for a solution. Very unimpressed and very unlikely I'd ever use this company again. I honestly recommend going elsewhere”

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Posted 3 years ago

“Just received my order of NGK longlife spark plugs from Automotive Superstore awesome service and delivery to me in West Aust. Thanks guys”

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Posted 3 years ago

“Did exactly what they said and the part was right”

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Posted 3 years ago

“Great price and to deal with”

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Posted 3 years ago

“Easy to find the car audio parts I needed that I wasn't able to find at other major stores. Quick and free delivery!!”

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Posted 3 years ago

“Received my purchase quick and was happy with the service Thank You”

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Posted 3 years ago

“Good service and well looked after”

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Posted 3 years ago

“Good packaging and fast delivery”

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Posted 3 years ago

“Quick delivery, easy website to use”

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Posted 3 years ago

“Would just like to thank the guy that helped me with my purchase of the Thule Hullavator Gas Strut Kayak Lifter 898AU. Professional service and when salespeople know what they are selling it sure is a huge PLUS. Thank you again. Would highly recommend the Automotive Superstore. I will be happy to give a product review once it gets fitted on he 24th and I get to use it.”

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Posted 3 years ago

“Great selection of products, great prices, and the postage time was good.”

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Posted 3 years ago

“Yet to install but great service with their specific bundling of replacement audio for vehicles making selection easy. Quick postage & delivery. Also helpful with a timely reply to a query.”

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Posted 3 years ago

“Super easy purchase and delivery was fast and item packed well... Cheers.”

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Posted 3 years ago

“very happy with the purchase,great price and quality have fitted them and work great”

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Posted 3 years ago

“Very fast delivery thank you”

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Posted 3 years ago

“That part(s) I required were in stock, fairly priced and were delivered to me in reasonable time.”

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Posted 3 years ago

“Online support started off well, but now I am receiving no support. I have a mechanic booked in on the 19th Jan to install exhaust and cannot get an ETA. Customer service stated product was in stock and have since learned it’s on back order. No live chat available through mobile site or online that I could find”

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Posted 3 years ago

Automotive Superstore is rated 4.4 based on 3,623 reviews