Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful & knowledgeable customer service staff”

Helpful Report

Posted 9 years ago

Hi, Thank you very much for taking the time to get in touch and let us know that you were pleased with the helpful staff at Autonet. Kind regards Nicola

Posted 9 years ago

“Good customer service. Very helpful and efficient. Better than many bigger insurance companies.”

Helpful Report

Posted 9 years ago

Hi, Thank you very much for your comments, we are pleased to hear that you found the staff at Autonet helpful and efficient. Kind regards Nicola

Posted 9 years ago

“Very pleasant and kind workers!easy to join up and everything is explained too you. The best insurance company I've been with for a while.keep up the hard work would definitely recommend to others”

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Posted 9 years ago

Hi, Thank you for your recommendation. We are pleased to hear that you are happy with Autonet. Kind regards Nicola

Posted 9 years ago

“Pleased with the quick response to my queries and the staff were very helpful on the phone.Would prefer paper documents though to be sent as do the post office currently.”

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Posted 9 years ago

Hi, Thank you for taking the time to get in touch and let us know that you are pleased with the service from Autonet. If paper documents are required, we do offer the option for this. Kind regards Nicola

Posted 9 years ago

“Friendly, efficient, polite and to the point review of my requirements and pleased with delivery”

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Posted 9 years ago

Hi Ruth, Thank you very much for your comments. We are pleased to hear that you are happy with the service you received from Autonet. Kind regards Nicola

Posted 9 years ago

“The staff were very helpful and friendly and explained every thing well also answered all questions I would recommend them to my friends and family”

Helpful Report

Posted 9 years ago

Hi, Thank you very much for your recommendation. We are pleased to hear that you are happy with the service that you received from Autonet. Kind regards Nicola

Posted 9 years ago

“Simple easy to deal with cheap and lots of things come with the cover or break down cover very pleased thanks”

Helpful Report

Posted 9 years ago

Hi, Thank you for taking the time to get in touch. We are pleased to hear that you are satisfied with the service that you received from Autonet. Kind regards Nicola

Posted 9 years ago

“Simple easy to deal with cheap and lots of things come with the cover or break down cover very pleased thanks”

Helpful Report

Posted 9 years ago

Hi, Thank you very much for your comments. We are pleased to hear that you are happy with the service that you received from Autonet. Kind regards Nicola

Posted 9 years ago

“Just a company you can trust " the staff are always there for you makes you proud to be British . Happy days to you All ????”

Helpful Report

Posted 9 years ago

Hi, Thank you very much for taking the time to let us know how pleased you are with Autonet. We are glad that we have been able to help. Kind regards Nicola

Posted 9 years ago

“Very good communication would recommend”

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Posted 9 years ago

Hi, Thank you very much for your recommendation. We are pleased to hear that you are happy with the communication from Autonet. Kind regards Nicola

Posted 9 years ago

“This was the first time we used your services, everything went very well. The only problem was that O2 very kindly added 45p per minute for the phone call made.”

Helpful Report

Posted 9 years ago

Hi, Thank you very much for your comments. We are pleased to hear that you are happy with the service that you received from Autonet. Kind regards Nicola

Posted 9 years ago

“The customers service gave me a great satisfaction in term of professionalism and the way they try to solve my query!”

Helpful Report

Posted 9 years ago

Hi, Thank you very much for taking the time to get in touch. We are pleased to hear that you are happy with the service that you received from Autonet. Kind regards Nicola

Posted 9 years ago

“I found auto net to be the cheapest & best value car insurance.. The staff were helpful & it didn't take me that long to get set up! All round excellence :)”

Helpful Report

Posted 9 years ago

Dear Miss Peoples, Thank you very much for taking the time to get in touch and let us know that you are happy with the helpful staff and value for money. Kind regards Nicola

Posted 9 years ago

“Very helpful customer service and sales staff. Explained everything to me so I could understand. Very quick to send email starter pack and insurance certificate. Will definitely be recommending to a friend.”

Helpful Report

Posted 9 years ago

Hi, Thank you very much for your comments and for your recommendation. We are pleased to hear that you are happy with the service from Autonet. Kind regards Nicola

Posted 9 years ago

“Excellent customer service. Fast service. No hanging about be passed about to different departments.”

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Posted 9 years ago

Hi, Thank you very much for your comments and taking the time to let us know that you are pleased with the customer service from Autonet. Kind regards Nicola

Posted 9 years ago

“They are really good at sorting your questions out when you ask then”

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Posted 9 years ago

Hi, Thank you very much for your comments. We are pleased that we were able to help. Kind regards Nicola

Posted 9 years ago

“i phoned up about a policy and the lady i spoke to was very help full thank you mr David Spruce”

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Posted 9 years ago

Dear David Spruce, Thank you very much for taking the time to get in touch and let us know that you were pleased with Autonet. Kind regards Nicola

Posted 9 years ago

“It was very straight forward and easy .”

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Posted 9 years ago

Hi, Thank you very much for letting us know that you were pleased with the service from Autonet Kind regards Nicola

Posted 9 years ago

“Great customer service any time I've had to phone quick answer time compared to other companies”

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Posted 9 years ago

Dear Mr Scott Walker, Thank you very much for taking the time to get in touch and let us know that you were happy with the level of customer service from Autonet. Kind regards Nicola

Posted 9 years ago

“I had problems with my previous insurer providing my proof of no claims, one phone call to auto net I received the help and support to get it sorted it's most appreciated.”

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Posted 9 years ago

Dear Mr Adams, Thank you very much for taking the time to get in touch and let us know how pleased you were with the service from Autonet. Kind regards Nicola

Posted 9 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews