Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to access documents quick online website easy to understand optional extras. good telephone contact. reliable. quick to follow up any claims”

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Posted 7 years ago

Hi, Thank you for letting us know that you are pleased with the service from Autonet. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 7 years ago

“It was cheaper than other insurance companies”

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Posted 7 years ago

Hi, Thanks for your comments. We are pleased to hear that you were happy with the price from Autonet. Kind regards Nicola

Posted 7 years ago

“Easy to do online and cheaper quote”

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Posted 7 years ago

Hi Neil, Thank you very much for letting us know that you found it easy to deal with us online. Kind regards Nicola

Posted 7 years ago

“The quote you gave was very reasonable. Insuring the car was an easy process”

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Posted 7 years ago

Hi, Thank you for letting us know how pleased you are with the price from Autonet. Kind regards Nicola

Posted 7 years ago

“Quote price attractive.Simple to fill online forms”

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Posted 7 years ago

Hi Hardial, Thank you for letting us know that you are pleased with the price from Autonet. Kind regards Nicola

Posted 7 years ago

“This is my 3rd year with Autonet and they have been very easy to use. No pushy sales trying to give me cover I don't need, just easy simple instructions at a reasonable price.”

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Posted 7 years ago

Hi Lee, Thank you very much for your continued custom and letting us know how pleased you are with the efficient service from Autonet. Kind regards Nicola

Posted 7 years ago

“Autonet made me so happy because they quoted and insured my vehicle...i really did nearly let a bit of wee out i was so happy”

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Posted 7 years ago

Hi Tony, Thanks for letting us know that you were pleased with the service we provided. Kind regards Nicola

Posted 7 years ago

“Cheaper than other insurers. Paperwork was wrong and pretty sure not my fault (wrong dob!). They charged me £17 to change it!! New customer, not a great start...”

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Posted 7 years ago

Hi Dorothy. Thank you for taking the time to review Autonet. I can see that some amends were made to your policy after it was initially purchased online. This has now been updated, but if we can be of any further assistance, please let us know. Kind regards Nicola

Posted 7 years ago

“Quick, easy and thorough, no added costs like others, overall very pleased”

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Posted 7 years ago

Hi, Thank you for letting us know that you are pleased with the overall service from Autonet. Kind regards Nicola

Posted 7 years ago

“Their quote is reasonable and easy to book”

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Posted 7 years ago

Hi, Thank you for letting us know how pleased you are with the service and price from Autonet. Kind regards Nicola

Posted 7 years ago

“helpfull and clear”

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Posted 7 years ago

Hi, Thank you for letting us know that you are pleased with the service from our helpful staff. Kind regards Nicola

Posted 7 years ago

“EASY TO USE”

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Posted 7 years ago

Hi, Thank you for letting us know that you found Autonet wasy to use. Kind regards Nicola

Posted 7 years ago

“I was able to reduce my payment by speaking to a representative”

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Posted 7 years ago

Hi Sukhbinder, Thank you for letting us know that you were pleased with the service from Autonet. Kind regards Nicola

Posted 7 years ago

“Good price Quick process Did not like the £15 admin fee nor the £17 additional premium for a broken windscreen - not my fault & I had already paid £75 for the repair”

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Posted 7 years ago

Hi, Thank you for taking the time to let us know that you were pleased with the overall price and process from Autonet. When a policy is purchased, it is based on the information available at the time. If changes are made to this, such as an additional claim being added, this may impact on the price that insurers are able to offer. Although we do understand your frustration, admin fees are charged to cover costs incurred to Autonet and are explained before the policy is purchased. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 7 years ago

“IT BEAT MY QUOTE FROM LV BY ALMOST £150. I do have one concern in that I put my wife down as the main driver, but it has shown me as the main driver.”

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Posted 7 years ago

Hi, Thank you very much for taking the time to review Autonet. We are pleased to hear that we were able to save you some money. In terms of the policy, we have checked this for you and the policy is in your name. However, we have got on file that your wife is the main driver. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 7 years ago

“I have used Autonet in the past and have never had any problem with dealing with them, however I have not been in a position to make a claim.”

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Posted 7 years ago

Hi, Thank you for letting us know that you are pleased with the service from Autonet. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 7 years ago

“Site was easy to use and gave a great deal.”

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Posted 7 years ago

Hi, Thank you for letting us know how easy you found it to use our website. Kind regards Nicola

Posted 7 years ago

“Cheaper compared to others”

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Posted 7 years ago

Hi, Thank you for your comments, it is great to hear the price was competitive. Kind Regards, Carly

Posted 7 years ago

“Good customer service and good value,an operator I could understand!”

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Posted 7 years ago

Hi Susan, Thank you for your comments. We are pleased to hear that you are happy with the customer service and that the price was competitive. Kind Regards, Carly

Posted 7 years ago

“the price and what it covers is quite competetive”

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Posted 7 years ago

Hi Abbas, Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the level of insurance and the price was competitive. Kind Regards, Carly

Posted 7 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews