Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comprehensive and simple to use.”

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Posted 6 years ago

Hi, Thank you for the comments, we are pleased to hear you found the process simple to complete. Kind regards Mollie

Posted 6 years ago

“Easy to get a quote, good priced cover”

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Posted 6 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 6 years ago

“Standard process for getting a quote resulted in a very competitive price which included a learner driver”

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Posted 6 years ago

Hi, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 6 years ago

“Very easy to use and fast working website. Good value car insurance available, and system to purchase easy to understand and use.”

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Posted 6 years ago

Hi Mike, Thank you for letting us know you found the website easy to use. Kind regards Mollie

Posted 6 years ago

“Autonet got me a great price and beat other insurance quotes. Excellent service.”

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Posted 6 years ago

Hi, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 6 years ago

“Very pleased with quote so decided to renew. 3rd Year with Autonet now. Quick & Easy to renew. Took minutes.”

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Posted 6 years ago

Hi, Thank you for letting us know you found the process quick and easy. Kind regards Mollie

Posted 6 years ago

“It was a simple process getting our van insurance. Even when submitting the wrong documents, Autonet got in touch and made it easy to allow me to submit the correct documents. Stress free and great value! Thank you.”

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Posted 6 years ago

Hi, Thank you for letting us know you found the process simple to complete. Kind regards Mollie

Posted 6 years ago

“Tough conditions that for elderly customers can prove overwhelming..need a more simple procedure and information about terms and conditions before taking customers money ! However the cost of Insurance is competitively good and did beat other leading companies!!”

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Posted 6 years ago

Hi, Thank you for taking the time to review Autonet. We place a great deal of importance on customer feedback, I have passed this information on to the relevant department. Kind regards Mollie

Posted 6 years ago

“The service was acceptable. Had to phone on 2 separate occasions to ensure that Autonet had received the proof of my No Claims Bonus despite me sending this to them. Luckily the matter was finally sorted out and am now covered”

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Posted 6 years ago

Hi, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“The only problem I had was that my previous insurance company had given me the incorrect information about a claim , yet when I spoke to auto net the girl was very helpful and she sorted it out for me at no extra cost great service will use them again”

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Posted 6 years ago

Hi, Thank you for comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Easy to use site”

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Posted 6 years ago

Hi, Thank you for letting us know you found the website easy to use. Kind regards Mollie

Posted 6 years ago

“The site was quick and easy to use and follow instructions.”

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Posted 6 years ago

Hi Sarah, Thank you for letting us know you found the website easy to use. Kind regards Mollie

Posted 6 years ago

“complecated at first but ok when you get going”

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Posted 6 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 6 years ago

“best value car insurance i found, that suited all my needs. The web site i found very easy to use”

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Posted 6 years ago

Hi, Thank you for the comments, we are pleased to hear you found the process easy to complete. Kind regards Mollie

Posted 6 years ago

“i HAVE NEVER USED THEM BEFORE NOW, BUT i MUST SAY THAT THE NEGOTIATION THROUGH THE SIGN UP PROCESS WAS AS EASY AS IT COULD BE TO FINALISE MY DEAL. MANY THANKS SWR”

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Posted 6 years ago

Hi, Thank you for the comments, we are pleased to hear you found the process easy to complete. Kind regards Mollie

Posted 6 years ago

“very satisfied with the quote and price of my car insurance, and the simplicity of renewal.”

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Posted 6 years ago

Hi Ian, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 6 years ago

“They are happy to take the money but when you make a genuine claim they go out of their way to avoid paying out, using a small print clause as an excuse which has no bearing on the incident. I will not use them again but go with others who are proven to respond decently and professionally.”

Helpful Report

Posted 6 years ago

Hi Andy, Thank you for taking the time to review Autonet, we are sorry to hear you aren't happy, I have passed your details onto our household customer service team and someone will be in contact shortly. Kind regards Mollie

Posted 6 years ago

“easy site to use, just waiting for my email confirmation”

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Posted 6 years ago

Hi Jane, Thank you for letting us know you found the website easy to use. Kind regards Mollie

Posted 6 years ago

“Quick, prompt and no hassle! Very pleased.”

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Posted 6 years ago

Hi, Thank you for letting us know you found the process quick to complete. Kind regards Mollie

Posted 6 years ago

“easy website - best price on the market on the day”

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Posted 6 years ago

Hi, Thank you for letting us know you found website easy to use. Kind regards Mollie

Posted 6 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews