Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't go near this lot. They will charge you extra as soon after they have sent you out the policy and then if you want to cancel even though the policy hasn't started they will charge you a £25.00 cancellation fee. Biggest rip off ever!!!!! There are many others out there with excellent service and no over charges.”

Helpful Report

Posted 5 years ago

Hi Steve, Thank you very much for taking the time to get in touch. We place a great deal of importance on customer satisfaction and would like to look into this for you. Unfortunately we do not have enough information included on your review to locate your file. If you would like us to look into this further, please can you get in touch via reviewsites@autonetinsurance.co.uk. If you include your contact details and a short summary, we will be able to locate your file. Kind regards Annabel

Posted 5 years ago

“autonet is very good broker company and i used in the past very helpful.”

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Posted 5 years ago

Hi, Thanks for leaving us a review. We are pleased that you find us helpful and a good broker. Thanks Annabel

Posted 5 years ago

“i had insurence with autonet in past and they are very competitive and the their team is very helpful”

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Posted 5 years ago

Hi Raj, Thanks for taking the time to leave us a review. We are glad that you find us competitive and helpful. Thanks Annabel

Posted 5 years ago

“Excellent service, Being able to talk to someone that is very helpful and have a laugh in the process. Will use your services again”

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Posted 5 years ago

Hi Paul, Thanks for leaving us a review. We are so pleased you got excellent service and our team helpful. Thanks Annabel

Posted 5 years ago

“Very helpful willing to help pleasure To talk to as well big team effort”

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Posted 5 years ago

Hi Andrew, Thanks for taking the time to get in touch. We are really glad our team has been helpful and a pleasure to talk to. Thanks Annabel

Posted 5 years ago

“Everything was explained nice and easily for everyone to understand.”

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Posted 5 years ago

Hi Salma, Thanks for taking the time to leave a review for us. We appreciate your feedback. We are glad everything was easy to understand. Thanks Annabel

Posted 5 years ago

“Very competitive and straightforward!”

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Posted 5 years ago

Hi Claire, Thanks for taking the time to get in touch. We are pleased we were competitive and straightforward. Thanks Annabel

Posted 5 years ago

“Prompt and efficient renewal, website very easy to use.”

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Posted 5 years ago

Hi Kevin, Thanks for getting in touch. We are pleased you were happy with our renewal process and the website was easy to use. Thanks Annabel

Posted 5 years ago

“Good customer service via the chat service”

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Posted 5 years ago

Hi, Thank you for letting us know you are happy with the service from Autonet. Kind regards Mollie

Posted 5 years ago

“Very cheap insurance and easy to sort out”

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Posted 5 years ago

Hi Michael, Thank you for letting us know you found the process cheap and easy to complete. Kind regards Mollie

Posted 5 years ago

“Easy process, excellent and informative staff who assisted in me changing my previous provider, who I’d been with for 5 years! The quote was cheaper and by some margin, which also included additional extras as standard. Can’t recommend them enough!”

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Posted 5 years ago

Hi Kevin, Thank you for the comments, we are pleased to hear you found the process easy to complete. Kind regards Mollie

Posted 5 years ago

“it is great to save money with autonet services”

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Posted 5 years ago

Hi, Thank you for letting us know you are pleased with the service from Autonet. Kind regards Mollie

Posted 5 years ago

“It's insurance, the big test is how they behave if I need to make a claim!”

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Posted 5 years ago

Hi Peter, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 5 years ago

“I booked through compare the market.com and autonet insurance kept me informed well through email. Early days but so far so good!”

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Posted 5 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 5 years ago

“Being a bit reluctant at the beginning, but they offer good prices and is mostly done online. No mail option if you prefer, so is a good thing to save one tree or two. thanks”

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Posted 5 years ago

Hi, Thank you for the comments, we are pleased to hear you found the price competitive. Kind regards Mollie

Posted 5 years ago

“I have used autonet over the last few years and would recommend them to anyone looking.”

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Posted 5 years ago

Hi Sarah, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 5 years ago

“Excellent and quick service. Beat the other companies by a country mile. More than happy to recommend”

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Posted 5 years ago

Hi Andrew, Thank you for the comments, we are pleased to hear you found the service quick from Autonet. Kind regards Mollie

Posted 5 years ago

“Great price, easy application, liked the 10 payments option, no nonsense site. Hopefully great car insurance.”

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Posted 5 years ago

Hi M Hanham, Thanks for leaving a review. We are pleased that the application was easy. Thanks Annabel

Posted 5 years ago

“Autonet offers fully comprehensive insurance at a competitive price and I have always found them very helpful. I was able to get my windscreen replaced easily when a stone flew up from a lorry and cracked it. The telephone advisor was supportive and kind, offering immediate help. Highly recommended!”

Helpful Report

Posted 5 years ago

Hi Dr T., Thanks for taking the time to leave us a review. We are glad you have been pleased with your experiences with us. Thanks for recommending! Annabel

Posted 5 years ago

“Brilliant !!!!!!!! quick, easy to fill out. excellent prices, saved £1500 by doing this compare site.”

Helpful Report

Posted 5 years ago

Hi, Thanks for taking the time to get in touch. We are pleased you found everything brilliant, the process quick and easy. Thanks Annabel

Posted 5 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews