Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service but should not make people use inreternet for discounts that can't be offered by a telephone call as well. This is very unfair by businesses and should be illegal as far as I'm concerned. Not everyone has or likes computers. Bring back real people behind a telephone and let's keep people employed please.”

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Posted 5 years ago

Hi Jeremy, Thanks for taking the time to get in touch. We are pleased you find our service excellent and you are happy with out team. Thanks Annabel

Posted 5 years ago

“Good price and easy to use web page.”

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Posted 5 years ago

Hi, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 5 years ago

“Received my renewal papers well on time, was able to discuss few details and clarification on the phone with a very knowledgeable and diligent person, was satisfied and renew my car insurance for a year.”

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Posted 5 years ago

Hi, Thank you for letting us know you were happy with the service from Autonet. Kind regards Mollie

Posted 5 years ago

“Cheapest rate and includes everything pretty much!”

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Posted 5 years ago

Hi Craig, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 5 years ago

“Was so easy to get a quote and sign up and pay”

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Posted 5 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 5 years ago

“Brilliant customer service Advisor was i dealt with was very helpful Thankyou”

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Posted 5 years ago

Hi Andrea, Thank you for letting us know you were pleased with the service from Autonet. Kind regards Mollie

Posted 5 years ago

“Ok until it was time for renewal - didn't contact me with a renewal quote because they said their email system didn't work properly - had to call them to get a quote and by then had no time left to get a comparison quote. Also tried to get my renewal through their portal system, but that didn't work either.”

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Posted 5 years ago

Hi Paul, Thank you for taking the time to get in touch, we place a great deal of importance on customer feedback, I will pass this on to the relevant department. Kind regards Mollie

Posted 5 years ago

“Ok so I chose Autonet for my Van Insurance based purely on level of cover and price, h as be used them several times over the years”

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Posted 5 years ago

Hi William, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 5 years ago

“Very simple to use and had great deals. Would recommend.”

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Posted 5 years ago

Hi, Thanks for taking the time to leave a review. We are pleased you found us simple to deal with. Thanks for recommending us! Annabel

Posted 5 years ago

“Too many steps on your phone line to get to speak to somebody! Extremely irritating. I also had to telephone three times to request paper copies of my insurance, which hadn’t turned up after two weeks. Anita Beal”

Helpful Report

Posted 5 years ago

Hi Anita, Thanks for taking the time to get in touch. We are sorry to hear that you haven't received your documents. We have reissued these to you and will be sent in the post as per your preference. If you would like to discuss this further please email reviewsites@autonetinsurance.co.uk with some brief details such as your registration or postcode. Thanks Annabel

Posted 5 years ago

“Service generally good but telephone response poor. Was promised call backs several times. Didn't happen.”

Helpful Report

Posted 5 years ago

Hi, Thanks for taking the time to get in touch. We are sorry to hear that you haven't received call backs which you were promised. If you would like to discuss this further please email reviewsites@autonetinsurance.co.uk with some brief details such as your registration or postcode. Thanks Annabel

Posted 5 years ago

“I have no complaints.”

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Posted 5 years ago

Hi, Thanks for taking the time to get in touch. We appreciate your rating and glad you have no complaints. Thanks Annabel

Posted 5 years ago

“Always been helpful and no hastle renewing policy”

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Posted 5 years ago

Hi LyndaO, Thanks for taking the time to share your thoughts with us. We are pleased you have found us helpful, thank you for picking us for your renewal. Thanks Annabel

Posted 5 years ago

“Happy with service so far reasonable priced”

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Posted 5 years ago

Hi, Thanks for taking the time to get in touch. We appreciate your feedback and your custom. Thanks Annabel

Posted 5 years ago

“Easy to set up first time using them”

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Posted 5 years ago

Hi, Thanks for taking the time to get in touch. We appreciate your feedback and your custom. Thanks Annabel

Posted 5 years ago

“Easy to deal with. Good service”

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Posted 5 years ago

Hi, Thanks for taking the time to get in touch. We appreciate your feedback and your custom. Thanks Annabel

Posted 5 years ago

“I can only put good as I have only just brought insurance from them but so far it has been a very positive experience!!”

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Posted 5 years ago

Hi Anne, Thanks for taking the time to get in touch. We appreciate your feedback and your custom. Thanks Annabel

Posted 5 years ago

“Perfect nice and easy to deal with good price as well we’ll recommend”

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Posted 5 years ago

Hi, Thanks for taking the time to get in touch. We appreciate your feedback. Thanks for recommending us! Annabel

Posted 5 years ago

“Quite easy to obtain on line , fair quote”

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Posted 5 years ago

Hi, Thanks for taking the time to get in touch. We appreciate your feedback and your custom. Thanks Annabel

Posted 5 years ago

“Very easy to receive a new policy”

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Posted 5 years ago

Hi, Thank you for taking the time to leave a review. We are pleased that you found the process easy to complete for your new policy. Thanks Annabel

Posted 5 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews