Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient sign up process and good value for money”

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Posted 8 years ago

Hi, Thank you for letting us know that you are pleased with the value for money from Autonet. Kind regards Nicola

Posted 8 years ago

“I found auto insurance through go compare. They were the best price so I paid and and that was the end. Then I had an email asking for a licence code I have never heard of this before so assumed it was on the driving licence (which I had a sent in along with proof of no claims ) they wanted my partners also so I assumed this is where I went wrong. So I sent all off again ( via post ) as I’m quiet old fashioned and like to do things the way I no best . I got a further email explaining it was all wrong again and was sent a website of what was required. So I did this and once again printed it and sent it off. My policy was cancelled as they claimed they did not receive it before the policy date. I sent it 4 days before it was due to run out ( basically it was there word against mine that they had not received the paperwork I had sent off to them ). When I tried to argue they was not interested so not only had they cancelled my post they withheld £ 200 and I had to wait 10/7 working days for the rest of my money to go to my account ( as I had cancelled my policy with them) there fire in me resulting in having to go to another insurance company and paying on my credit card. Absolute rip off do not use this company.”

Helpful Report

Posted 8 years ago

Hi, Thank you for taking the time to get in touch. We are sorry to hear that you are not happy with all aspects of the service that you have received from Autonet. Our Complaints team are looking into this for you and will be in touch accordingly. Kind regards Nicola

Posted 8 years ago

“Good Price. Easy to complete information”

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Posted 8 years ago

Hi, Thank you for letting us know how pleased you are with the price and how easy you found it to deal with Autonet. Kind regards Nicola

Posted 8 years ago

“Simple to use”

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Posted 8 years ago

Hi, Thank you for taking the time to review Autonet and let us know that you found us simple to use. Kind regards Nicola

Posted 8 years ago

“Excellent service”

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Posted 8 years ago

Hi, Thank you very much for your comments and letting us know how pleased you are with the excellent service from Autonet. Kind regards Nicola

Posted 8 years ago

“It was very easy to get a quote and pay the insurance.”

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Posted 8 years ago

Hi, Thank you very much for letting us know how easy you found it to deal with Autonet. Kind regards Nicola

Posted 8 years ago

“Bought car insurance today and was very happy with the service, no hassle nice and easy, even received a call to see if they could help in any way, definitely you have to give Autonet insurance a try you wont be disappointed”

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Posted 8 years ago

Hi Alan, Thank you for taking the time to get in touch and let us know how pleased you are with the service from Autonet. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 8 years ago

“The company had all details and cancelled policy as they had faulty information on the database system I believe the scam you to get money as they are not actually the company that insure your car the a broker so the will insure any one and cancel if they please never had so much hard work with dealing with a company before”

Helpful Report

Posted 8 years ago

Hi, Thank you very much for taking the time to get in touch and for your comments. Autonet are an insurance broker and work with various insurers to bring competitive products to the market place. Please be assured that Autonet are a reputable company and do not scam customers. We place a great deal of importance on customer feedback and our Complaints team are looking into your comments. Kind regards Nicola

Posted 8 years ago

“Very good value, and easy to deal with.”

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Posted 8 years ago

Hi Peter, Thank you for letting us know how pleased you are with the value for money and service from Autonet. Kind regards Nicola

Posted 8 years ago

“Ticked all the boxes, far cheaper than most others for the same cover. although with any insurer the test is if you have to make a claim. hopefully I will not have to find out.”

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Posted 8 years ago

Hi Lyndon, Thank you for letting us know how pleased you are with the service from Autonet. If we can be of any further assistance, please let us know. Kind regards Nicola

Posted 8 years ago

“Competitive price offered, easy website to negotiate.”

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Posted 8 years ago

Hi, Thank you for letting us know that you are pleased with the competitive price and easy to use website from Autonet. Kind regards Nicola

Posted 8 years ago

“Very easy to deal with”

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Posted 8 years ago

Hi, Thank you for your comments and letting us know that you found us easy to deal with. Kind regards Nicola

Posted 8 years ago

“easy to understand policy”

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Posted 8 years ago

Hi, Thank you for taking the time to review Autonet and let us know you found it easy to understand the policy you have purchased. Kind regards Nicola

Posted 8 years ago

“Easy to deal with, competitive pricing. Works for me, Thanks!”

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Posted 8 years ago

Hi, Thank you for letting us know how easy you have found it to deal with Autonet. Kind regards Nicola

Posted 8 years ago

“Very easy to apply, all in price meant I didn't need to add extras, so it made easy comparison with my existing insurance and best bit it was £60 cheaper than my renewal quote.”

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Posted 8 years ago

Hi, Thank you for letting us know how pleased you are with the service and price from Autonet. Kind regards Nicola

Posted 8 years ago

“Best quotes 2 years in a row, it’s a shame I have to go through a compare site to get the best price, as it is more with renewal invitation.”

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Posted 8 years ago

Hi, Thank you for letting us know that you are pleased with the price from Autonet. Kind regards Nicola

Posted 8 years ago

“easy application of insurance”

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Posted 8 years ago

Hi., Thank you for your comments and letting us know that you found it easy to deal with Autonet. Kind regards Nicola

Posted 8 years ago

“easy processing of my insurance”

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Posted 8 years ago

? Hi., Thank you for your comments and letting us know that you found it easy to deal with Autonet. Kind regards Nicola

Posted 8 years ago

“Price very good. Easy to take out insurance on the internet. Covers what i asked for”

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Posted 8 years ago

Hi, Thank you for letting us know that you were pleased with the price from Autonet. We are pleased to hear that you found it easy to take out your insurance online. Kind regards Nicola

Posted 8 years ago

“Very good over the phone friendly and helpful, helped me corrected the problem i had which in the end made my insurance cheaper!!”

Helpful Report

Posted 8 years ago

Hi, Thank you very much for letting us know how pleased you are with the service from the helpful advisers at Autonet. Kind regards Nicola

Posted 8 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews