Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find Autonet very efficient and easy to contact”

Helpful Report

Posted 6 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 6 years ago

“Do not use!! Given the current economic crisis and job losses we are currently seeing Autonet insurance are morally not on the compass. I agreed a price on insurance through a third party comparison site. I declared no claims that were my fault in the last 5 years. Autonet counted a claim whereby someone crashed into my car when parked outside school 18months ago this claim was clearly not my fault and the 3rd party ins paid for repairs. But Autonet now want an extra £218 or £69 cancellation fee talk about daylight robbery. £218 extra at a time when I've just been furloughed money is tight solicitors are closed to get proof the 3rd party accepted liability. Only to be told tough, it is what it is. No extra time so you can contact your solicitor who is working from home and staff are short due to the current crisis, no I can see what has happened I'll look into it, Horrendous customer service. Bad attitude. Do not use!!”

Helpful Report

Posted 6 years ago

Hi Leigh, Thank you for taking the time to review Autonet, we are sorry to hear you aren't happy. I have passed your details on to our complaints team and someone will be in contact shortly, Kind regards Mollie

Posted 6 years ago

“Very good price. New insurance policy was taken out online with no telephone contact required.”

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Posted 6 years ago

Hi, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 6 years ago

“Polite, helpful and knowledgeable staff offering a comprehensive and cost effective product. Thank you”

Helpful Report

Posted 6 years ago

Hi, Thank you for letting us know you are pleased with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Not all features are included as previously stated through Compare the Market. ie Courtesy vehicle for up to 7 days!!!!!”

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Posted 6 years ago

Hi Terry, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 6 years ago

“easy to navigate and provides all the cover required, very happy with the price”

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Posted 6 years ago

Hi Shaun, Thank you for letting us know you know you found the website easy to use. Kind regards Mollie

Posted 6 years ago

“Excellent service and value for money”

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Posted 6 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 6 years ago

“Very easy to renew policy, customer service great and very efficient and friendly”

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Posted 6 years ago

Hi Thank you for letting us know you are happy with the service. Kind regards Mollie

Posted 6 years ago

“Easy to process application”

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Posted 6 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 6 years ago

“Quick and easy, cheapest quote too.”

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Posted 6 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 6 years ago

“Superb service”

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Posted 6 years ago

Hi, Thank you for the comments, we are pleased to hear you are happy with the service. Kind regards Mollie

Posted 6 years ago

“Easy, efficient, quick, very reasonable!”

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Posted 6 years ago

Hi, Thank you for letting us know you found process easy. Kind regards Mollie

Posted 6 years ago

“Autonet web site was easy and straight forward to use”

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Posted 6 years ago

Hi, Thank you for comments, we are pleased to hear you found the process easy to complete. Kind regards Mollie

Posted 6 years ago

“Best price on my van insurance with added extras”

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Posted 6 years ago

Hi Adam, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 6 years ago

“Cheep as chips!!!!! Fast and easy set up”

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Posted 6 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 6 years ago

“A reliable insurance offering discounts for drivers holding lengthy driving licences”

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Posted 6 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 6 years ago

“quote and transaction quick and easy”

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Posted 6 years ago

Hi Katherine, Thank you for the comments, we are pleased to hear you found the process quick and easy. Kind regards Mollie

Posted 6 years ago

“very well done. well organized site. and easy to understand. thank you very much.”

Helpful Report

Posted 6 years ago

Hi, Thank you for letting us know you found the process easy to understand. Kind regards Mollie

Posted 6 years ago

“04/20: quick quote and a lot cheaper and done in 2 mins...online.”

Helpful Report

Posted 6 years ago

Hi, Thank you for letting us know you found the process quick to complete. Kind regards Mollie

Posted 6 years ago

“They cancelled my insurance policy and charged me £25 to do so. I had a 50-50 claim 4 years and 11.5 months ago which apparently made my new policy invalid. Money grabbing at a time when I have very little.”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking the time to review Autonet, we are sorry to hear you aren't happy. I have passed your details onto our complaints team and someone will be in contact shortly. Kind regards Mollie

Posted 6 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews