Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

Write Your review

Tell us how Autonet Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and simple to use”

Helpful Report

Posted 6 years ago

Hi, Thank you for letting us know you found the process quick and simple to complete. Kind regards Mollie

Posted 6 years ago

“Appalling correspondence. Kept receiving emails from them requesting additional information AFTER initial policy form was filled out. More than once, from more than one email address which apparently you either couldn't send to, or wouldn't get a response from. Despite sending the information required, time and again they kept emailing me for yet more information, yet adding more charges for this and that. Oh and always saying if not they will cancel the policy within 3 days, then 7 days, then 3 more... Had a mind to cancel but coincidentally it was the 15th day today so just outside the cool down period...... The cover is not just for myself so have resigned to stick with this company's policy. It would have been far, far better if they had just made a list of what they required from me, so that I could provide it in one go, instead of all this back-and-forth, back-and-forth and adding abit more money here and there. Things got somewhat cleared up but only by phone. That's if you can get through during office hours, not what is advertised on google. Cheaper is not always better.”

Helpful Report

Posted 6 years ago

Hi, Thank you very much for taking the time to get in touch. We place a great deal of importance on customer satisfaction and would like to look into this for you. Unfortunately we do not have enough information included on your review to locate your file. If you would like us to look into this further, please can you get in touch via reviewsites@autonetinsurance.co.uk. If you include your contact details and a short summary, we will be able to locate your file. Kind regards Carly

Posted 6 years ago

“Very competitive price, ease and clear policy start.”

Helpful Report

Posted 6 years ago

Hi Josh, Thank you for your comments and we are pleased to hear that the insurance premium was competitive. Kind Regards Carly

Posted 6 years ago

“Easy to use website and efficient processing of policy”

Helpful Report

Posted 6 years ago

Hi, Thank you for your comments and we are pleased to hear that you found the website easy to use. Kind Regards Carly

Posted 6 years ago

“Easy to use and navigate. Quick process.”

Helpful Report

Posted 6 years ago

Hi Ashleigh, Thank you for letting us know that you found the online system easy to navigate. Kind Regards Carly

Posted 6 years ago

“Easy to complete application and receive insurance.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your comments and we are pleased to hear that you found the online process easy to complete. Kind Regards Carly

Posted 6 years ago

“So far so good. I have only just taken out this policy so cant say any more then it was the lowest quote by far.”

Helpful Report

Posted 6 years ago

Hi Geneieve, Thank you for the comments, we are pleased to hear you found the price competitive. Kind regards Mollie

Posted 6 years ago

“very easy website to use simple layout and help over the phone easy to access when needed”

Helpful Report

Posted 6 years ago

Hi Ryan, Thank you for the comments, we are pleased to hear you found the website easy to use. Kind regards Mollie

Posted 6 years ago

“Very good deals, very security minded. Easy to get insurance”

Helpful Report

Posted 6 years ago

Hi Anne, Thank you for letting us know you found the price competitive. Kind regards Mollie

Posted 6 years ago

“Easy site to use quick and efficient.”

Helpful Report

Posted 6 years ago

Hi, Thank you for the comments, we are pleased to hear you found the process quick and easy to complete. Kind regards Mollie

Posted 6 years ago

“Very competitive, beat our previous quote by £££'s”

Helpful Report

Posted 6 years ago

Hi, Thank you for your comments and we are pleased to hear that your insurance premium was competitive. Kind Regards Carly

Posted 6 years ago

“Great quick easy service”

Helpful Report

Posted 6 years ago

Hi, Thank you for your comments and we are pleased to hear that you are happy with the service. Kind Regards Carly

Posted 6 years ago

“Modern website”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 6 years ago

“nice and easy to get a quote from confused.com, and pay on the insurers website without having to re-edit all the details. no additional fees added. price was as quoted on confused.com.”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking the time to review Autonet, we are pleased to hear you found the buying process easy to complete. Kind regards Mollie

Posted 6 years ago

“Easy to complete online platform, Insurance process painless”

Helpful Report

Posted 6 years ago

Hi, Thank you for the comments, we are pleased to hear you found the process easy to complete. Kind regards Mollie

Posted 6 years ago

“Simple, easy online platform - insurance secure in less than 5 minutes”

Helpful Report

Posted 6 years ago

Hi, Thank you for the comments, we are pleased to hear you found the website easy to use. Kind regards Mollie

Posted 6 years ago

“Easy quotation, Cheap cover but fully inclusive, Would recommend 100% very friendly staff.”

Helpful Report

Posted 6 years ago

Hi Rob, Thank you for the recommendation, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Ripped me off Have 5 years no claims they say it’s expired so cancelled my policy because I wouldn’t pay the extra £600 they wanted and charged me £50 I only took out the insurance two days before and they were highly recommended complete rip off merchants Admiral was cheaper and no claims expire after 3 years Autonet need to review and be fair with there customers”

Helpful Report

Posted 6 years ago

Hi, Thank you very much for taking the time to get in touch and we are sorry to hear that you are unhappy with the service you have received. I have passed to our customer service department and someone will be in touch with you shortly. Kind regards Mollie

Posted 6 years ago

“Straight forward transaction, wonderful in this day and age”

Helpful Report

Posted 6 years ago

Hi Jayne, Thank you for letting us know you found the process straight forward. Kind regards Mollie

Posted 6 years ago

“Quick and reasonably priced”

Helpful Report

Posted 6 years ago

Hi Siraz, Thank you for the comments, we are pleased to hear you found the process quick and easy. Kind regards Mollie

Posted 6 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews